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  4. WhatsApp Business Messenger

Zendesk + WhatsApp Business Messenger Integrations

Syncing Zendesk with WhatsApp Business Messenger is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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Zendesk Integrations
About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About WhatsApp Business Messenger

WhatsApp Messenger is a freeware and cross-platform messaging service. The application allows the sending of text messages and voice calls, as well as video calls, images and other files.

WhatsApp Business Messenger Integrations
Connect Zendesk + WhatsApp Business Messenger in easier way

It's easy to connect Zendesk + WhatsApp Business Messenger without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Message

    Triggers when a new message received inn whatsapp.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Send Message

    Send message in whatsapp account.

Show All

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How Zendesk & WhatsApp Business Messenger Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick WhatsApp Business Messenger as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to WhatsApp Business Messenger.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am