How to Add Appy Pie Live Chat Software to Your Website?

  1. Sign up Appy Pie Live Chat account

    Create an Appy Pie Live Chat account with your official email address.

  2. Customize the Live Chat window the way you want.

    Give your live chat the look you want by branding it with your logo and colors.

  3. Copy the chat code and paste it into your website’s HTML.

    That’s all there is to it! Your live chat is now active.


Create the Best Customer Experience with Appy Pie Live Chat

Interact with your visitors in real-time

Interact with your visitors in real-time

Engage your website visitors in real time, and help them make an informed decision about your product or service. Encourage them to start a conversation with you, so you can offer your assistance and gather valuable feedback to improve the overall customer experience without

Segment Your Website Visitors

Segment Your Website Visitors

Understand the people who are visiting your websites and segment them into categories. You can define these categories according to your requirements, helping you create unique and personalized live chat experiences for your customers. This helps you prioritize your live chat conversations and focus on leads who are most likely to convert.

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Connected Communication Across Any Channel

Connected Communication Across Any Channel

Add Live Chat to your website or mobile app and leverage your Customer presence on various social channels including WhatsApp, Facebook, Twitter and more. Appy Pie Live chat software is a powerful tool that enables you to connect with your customers in real time, regardless of where they are.

Customize Your Customer Experience

Customize Your Customer Experience

Get to know about your customers and make changes according to their requirements. Appy Pie Live Chat software has been designed keeping your customers in mind. You can use this app to get to know about your customers, their requirements and make changes according to their needs.

Do More with Live Chat Analytics

Do More with Live Chat Analytics

Appy Pie Live Chat also comes with a powerful reporting system that gives you insights into your customer’s behavior. You can see what pages they are visiting, how long they are spending on your website, and what kind of queries they have. This data can help you improve your website and live chat experience.

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Boost your Team Productivity

Boost your Team Productivity

Live Chat Software is a revolutionary way of communicating with your customers in real-time. By adding web live chat software, you can provide a richer, more engaging experience to your customers, without spending a fortune on customer support. This way you can improve your team productivity and build a better workplace environment.

Benefits of Appy Pie Live Chat’s Data Enrichment

  1. 50% increase in leads

    Companies that utilize Appy Pie’s excellent data enrichment and segmentation capabilities see a marked 50% increase in leads landing onto their chat windows.

  2. 5x Better Sales

    Research shows that businesses that segment their data usually have 5X-25X more conversions. Segmented data gives your sales teams the information they need to convert your leads.

  3. 3x Customer retention

    Customers love the convenience of an online live chat. A segmented list of customers gives you more flexibility in your customer conversations. You’re three times more likely to retain customers with a segmented live chat.

Live Chat Software
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Why you should use Appy Pie’s Live Chat Software?

  • Twice as effective

    Each lead that you obtain from Appy Pie Live Chat is 2x as likely to convert into a sale. The extra information allows you to start your sales conversations earlier.

  • Built-in analytics

    Appy Pie Live Chat comes with built-in analytics to help you understand the data you’ve collected. It also deanonymizes data before transferring it to your sales teams or analytics software.

  • Limitless widget customization

    You can play with different colors and designs to customize your live chat widget as per your business preferences. Create the perfect widget for your website in just a few clicks, all without any coding.

  • Chat ratings

    Visitors can share their feedback and provide ratings for the chat they were part of. These can help you further optimize your sales and support team performance and, as a result, improve your customer experience.

  • Detailed visitor list

    Appy Pie Live chat for website provides you with a unique visitor list that lets you chat with people that visited your website multiple times without initiating a chat. With this list, you can proactively approach these users to try and convert them to leads.

  • Mobile SDK – Chat Box For Mobile Apps

    Appy Pie Live Chat provides a chat box for mobile apps as well as websites. This is done by installing the software development kit (SDK) in your mobile app. Once you do this, you can start chatting with your app visitors in minutes.

Why Your Business Needs a Live Chat?

Interestingly enough, Live Chat is not a new technology. In fact, it has been around for quite some time. However, live chat software for website has only recently started to gain popularity with businesses due to its ability to provide an instant connection with customers. Live Chat software offer a great way for businesses to interact with their customers and provide them with a great user experience, while also providing valuable insights into customer behavior.

One of the main reasons why do your business needs Live Chat is because it offers customers a way to resolve issues without having to wait on hold or wait for an email response. This means that they can get a quick response from a customer service representative without having to wait on hold or wait for a response by email. This can save customers time and frustration, which can lead to repeat customers.

Live Chat service also offers businesses a way to track customer behavior. This information can be used to improve the customer experience, as well as to improve the overall customer service that a business offers. Live Chat software can help businesses to understand what customers are saying, how they are feeling, and what they are looking for. This information can then be used to improve the customer experience.

As you can see, there are many reasons to integrate the best Live Chat software in your business You should consider adding this technology to your customer service arsenal if you want to improve your bottom line. Appy Pie’s Live Chat Software is a great way to provide customer support and engage with your website visitors in real-time. Our live chat software is easy to use and offers a variety of features that will help you offer the best possible customer experience.

Frequently Asked Questions

What is LiveChat used for?

Live chat can be used for two primary purposes – customer support and marketing. You can answer customer questions about your products and services, solve customer problems or issues quickly and assure them that you are always available for assistance through live chat. When it comes to marketing, live chat can be used to reach out to visitors with lucrative offers, discount coupons, information about upcoming events or deals, and more! Live chat lets you build a relationship with your site visitors.

How to Add Live Chat to Your Website?

Here are the three simple steps to add live chat to your website:

  1. Log in or sign up with Appy Pie Live Chat
  2. Use your official email address to create an account and log in to Appy Pie Live Chat.

  3. Customize your live chat window
  4. Edit the look and feel of the live chat window, add your brand logo, change theme colors, and more.

  5. Copy & paste widget code to website HTML
  6. Once you are happy with the way your live chat window looks, you only have to copy and paste the Live Chat code into your website HTML, and you are ready to talk to your site visitors!

How much does it cost to add live chat to a website?

Appy Pie Live Chat is highly affordable, and it costs only $7 per agent per month to add live chat to your website.

What is the best live chat software to choose?

Appy Pie Live chat is the best live chat software, and here are the reasons why:

  1. 2x effective
  2. The leads you acquire through Appy Pie Live Chat are twice as likely to convert into a sale. So you get double for the same effort!

  3. Analytics
  4. Keep an eye on the performance of your live chat widget with built-in analytics. All this data from the analytics will let you make informed decisions to improve the performance of your live chat.

  5. Unlimited customizations
  6. You can make multiple changes, updates, and tweaks to your live chat widget. Add your brand logo, change the avatar, play around with different color themes, explore different greeting messages, and do more to get the perfect live chat widget for your website.

  7. Ratings & feedback
  8. Let the website visitors leave a rating or feedback for your agents before they conclude a conversation. Good ratings provide a boost, and feedback gives them an opportunity to improve upon their weak areas.

  9. Detailed visitor lists
  10. Appy Pie Live Chat provides you with a detailed visitor list which you can use to connect with later and convert into leads or even a sale.

  11. Retargeting advertising
  12. Anyone who comes to your website but does not respond to live chat will be added to an advertising list. You can use this list to retarget them and convert them into a sale.

How does live chat work on a website?

Once your live chat widget is ready, you only need to copy the widget code and paste it into your website HTML. This would ensure that your executives or agents can prompt the site visitors with an interesting greeting message and start helping them to make a buying decision.

Page reviewed by:Abhinav Girdhar | Last Updated on November 16th, 2022 10:02 am