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Freshservice + SMS By Connect Integrations

Appy Pie Connect allows you to automate multiple workflows between Freshservice and SMS By Connect

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About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About SMS By Connect

SMS By Connect is our own communication platform that enables you to send SMS/text messages to a group of contacts in one go. This comes in real handy for people who don't have the time to communicate with their team members individually.

SMS By Connect Integrations

Best ways to Integrate Freshservice + SMS By Connect

  • Freshservice Gmail

    Freshservice + Gmail

    Create Draft to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Create Draft
  • Freshservice Gmail

    Freshservice + Gmail

    Send Email in Gmail when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Send Email
  • Freshservice Gmail

    Freshservice + Gmail

    Create Label to Gmail from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Gmail Create Label
  • Freshservice Google Sheets

    Freshservice + Google Sheets

    Create Spreadsheet Row to Google Sheets from New User in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Google Sheets Create Spreadsheet Row
  • Freshservice Google Sheets

    Freshservice + Google Sheets

    Update Spreadsheet Row in Google Sheets when New User is created in Freshservice Read More...
    Close
    When this happens...
    Freshservice New User
     
    Then do this...
    Google Sheets Update Spreadsheet Row
  • Freshservice {{item.actionAppName}}

    Freshservice + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Freshservice + SMS By Connect in easier way

It's easy to connect Freshservice + SMS By Connect without coding knowledge. Start creating your own business flow.

    Triggers
  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Send Message

    Send SMS on specified number(s).

How Freshservice & SMS By Connect Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SMS By Connect as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to SMS By Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Freshservice and SMS By Connect

Freshservice is a cloud-based service management platform that provides IT operations with an integrated suite of tops to help manage the entire lifecycle of IT services. The spution includes ticketing, change management, performance and service level management, alerts, knowledge base, cplaboration, and other features. The Product Manager at Freshservice is focused on improving the spution for the customers and making sure the product will be used by as many customers as possible.

SMS By Connect is a mobile application for service desk automation which is designed specifically for Help Desk Managers, Service Desk Agents and IT Managers who want to connect their mobile phones to the service desk system and make use of them to perform day-to-day activities such as service request creation, case status update or customer feedback. SMS By Connect allows you to get notifications about your tickets via SMS or email, and it also offers you the possibility to create tickets directly from your mobile phone.

Freshservice is a cloud-based service management platform that provides IT operations with an integrated suite of tops to help manage the entire lifecycle of IT services. The spution includes ticketing, change management, performance and service level management, alerts, knowledge base, cplaboration, and other features. The Product Manager at Freshservice is focused on improving the spution for the customers and making sure the product will be used by as many customers as possible.

SMS By Connect is a mobile application for service desk automation which is designed specifically for Help Desk Managers, Service Desk Agents and IT Managers who want to connect their mobile phones to the service desk system and make use of them to perform day-to-day activities such as service request creation, case status update or customer feedback. SMS By Connect allows you to get notifications about your tickets via SMS or email, and it also offers you the possibility to create tickets directly from your mobile phone.

The integration of Freshservice with SMS By Connect allows Freshservice customers to manage their IT services and get more information about them through SMS messages. It helps to reduce the number of service calls by providing instant response to questions from end-users. All in all, the integration of Freshservice with SMS By Connect delivers more value to Freshservice users by keeping them in touch with important information about their IT services.

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