Intercom Integrations

Get full visibility into prospects, opportunities, teams, accounts, campaigns as well as contact activity by connecting
your Intercom account with Appy Pie Connect

  • No code
  • No Credit Card
  • Lightning Fast Setup
Trusted by 10 Million+ Customers

Highest Rated & Award Winning App Integration

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Alternatives

Looking for the Intercom Alternatives? Here is the list of top Intercom Alternatives

  • Zendesk Zendesk

Choose the app you want to connect with Intercom

  • Premium MySQL MySQL
  • Premium Magento 2.X Magento 2.X
  • Wasabi Wasabi
  • Podio Podio
  • Shipcloud Shipcloud
  • ProfitWell ProfitWell
  • Premium Facebook Lead Ads Facebook Lead Ads
  • Omnisend Omnisend
  • AerisWeather AerisWeather
  • hunter hunter
  • Azure DevOps Azure DevOps
  • Unbounce Unbounce
  • CheckMarket CheckMarket
  • Premium QuickBooks Online QuickBooks Online
  • Shift4Shop (formerly 3dcart) Shift4Shop (formerly 3dcart)
  • Basecamp 2 Basecamp 2
  • Premium Salesforce Salesforce
  • OpenSea OpenSea

How to Integrate Intercom with Appy Pie Connect

Follow these steps to Integrate Intercom:

  1. Go to Appy Pie Connect

  2. Create an account or login if you already have an account

  3. Search for the Intercom App in the App directory

  4. Select a trigger event from the list

  5. Click on ‘Connect an Account’ and enter Intercom account API key

  6. Your Intercom app is now ready to integrate hundreds of apps supported on Appy pie Connect.

Best Intercom Integrations

  • Intercom Zendesk

    Intercom + Zendesk

    Create tickets on Zendesk for new Intercom conversations
    When this happens...
    Intercom New Conversation
    Then do this...
    Zendesk Create Ticket
    Intercom and Zendesk both are great tools to help you drive sales and offer support through every step of the funnel. Trusted by the world’s most innovative businesses, both tools are great at improving the entire sales and support vertical manifold. After setting this integration up, whenever a new conversation takes place on Intercom, Appy Pie Connect will automatically create new tickets for future follow ups in Zendesk, keeping both teams and client databases updated no matter where the action happens.
    How this Intercom - Zendesk integration Works
    • A new conversation takes place on Intercom
    • Appy Pie Connect automatically creates a ticket on Zendesk
    What You Need
    • An Intercom account
    • A Zendesk account
  • Intercom Salesforce

    Intercom + Salesforce

    Create leads in Salesforce from new Intercom users
    When this happens...
    Intercom New User
    Then do this...
    Salesforce Create Lead
    If you are looking for ways to make your CRM applications work hand in hand, then this integration is for you. After setting this integration up, whenever a new user is added to your Intercom account, Appy Pie Connect will automatically send that user to Salesforce as a new lead. This way, you can keep growing your business by generating new leads.
    How It Works
    • A new user is added to Intercom
    • Appy Pie Connect will automatically add that user to Salesforce as a new lead
    What You Need
    • An Intercom account
    • A Salesforce account
  • Intercom MailChimp

    Intercom + MailChimp

    Create subscribers on MailChimp from Intercom contacts
    When this happens...
    Intercom New User
    Then do this...
    MailChimp Add/Update Subscriber
    Don't worry about manually adding new Intercom contacts to your MailChimp list because this integration takes care of that for you. After setting this integration up, whenever you add a new contact to Intercom, Appy Pie Connect automatically creates a new subscriber or updates an existing one in MailChimp.
    How this integration works
    • A new contact is added in Intercom
    • Appy Pie Connect automatically creates a new subscriber in MailChimp
    What You Need
    • A Mailchimp account
    • An Intercom account
  • Intercom Gmail

    Intercom + Gmail

    Create Draft to Gmail from New User in Intercom Read More...
    When this happens...
    Intercom New User
    Then do this...
    Gmail Create Draft
  • Intercom Gmail

    Intercom + Gmail

    Send Email in Gmail when New User is created in Intercom Read More...
    When this happens...
    Intercom New User
    Then do this...
    Gmail Send Email
  • Intercom Gmail

    Intercom + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    Intercom {{item.triggerTitle}}
    Then do this...
    {{item.actionAppImage}} {{item.actionTitle}}

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on


Intercom Integration Details

Intercom is one of the best conversational relationship platform that helps businesses deliver great customer experience. Businesses across the world have been using Intercom to build better customer relationship through personalized messenger based experience. When you connect Intercom with Appy Pie Connect it becomes more than a messenger tool. Appy Pie Connect and Intercom together can help you turn visitors into happy customers. Our automation platform makes it more powerful without making the control complex. Appy Pie Connect lets you easily integrate your Intercom account with more than 100 third-party apps, such as HubSpot, Asana, Gmail, Klaviyo, Stripe, Salesforce, Microsoft Teams, Squarespace, Discord, Pipedrive, Calendly, Airtable, and more in just a few steps. No coding skills are required, just pick trigger and action and go with the flow.

Connecting Intercom with other applications using Appy Pie Connect ensures seamless communication between you and your customers. With this integration, you can automatically pull data from Intercom to other apps you use or vice versa to provide customers with the most personalized communication experience possible. When you connect Intercom with email applications, it lets you sell and support customers through every step of the funnel. This Intercom integration also helps you convert your website visitors into customers with targeted emails and messages. Use Intercom with Appy Pie Connect and adopt a conversational approach to every step of the customer journey, while delivering delightful customer service.

Here is how you can use Intercom with Appy Pie Connect:

  • Add new Intercom users to ActiveCampaign, MailChimp, or other email platforms as new contacts to get more leads.
  • Let your team quickly respond to new opportunities. Send a Slack message when there are new leads in Intercom.
  • No need to import and export data. Connect Intercom to Google Sheets and add new rows on Google Sheets every time a new user is added to Intercom.
  • Use Appy Pie connect and set up Intercom-Slack integration. Choose what you want to be notified in Slack the moment it happens in Intercom. Using this Intercom-Slack integration you can automatically capture lead info in Intercom as you qualify from Slack.
  • Automatically log your new Intercom users in HubSpot. When you integrate Intercom with HubSpot using Appy Pie Connect you can automatically add all Intercom users to your HubSpot account. This automation empowers you to generate more leads.
  • Integrate Intercom with Pipedrive and automatically create Pipedrive deals for every new Intercom user. This Intercom-Pipedrive integration from Appy Pie Connect will help you to grow your sale like never before.
  • Add Salesforce leads for new Intercom users by integrating Intercom with Salesforce using Appy Pie Connect.
  • Connect Intercom with Klaviyo and automatically create Klaviyo subscribers for new contact added to Intercom.
  • Use Appy Pie Connect and set up Intercom-Gmail integration and we'll send an email from your Gmail account each time an Intercom user is tagged.

Appy Pie Connect brings together Triggers (like "New User") and Actions (like "Create Contact") to complete an action in one app whenever a trigger occurs in another. This phenomenon is called “Connect” and these Connects help you automate repetitive tasks saving you the trouble of doing them manually.

Here is a list of Intercom Triggers and Actions

Step By Step Intercom Integration Guide

  1. To integrate the Intercom app at Appy Pie Connect, search and select the app from the app directory. Choose the service required and click the Continue button.

  2. Click the Connect an Account button and a pop-up will ask to enter the credentials for the relevant account to be integrated (select the account if already logged in).

  3. Connect will ask you to verify your email address and will show the accesses required to make the integration work. After verifying the email address and checking all the permits required, click the “Authorize Access” button.

  4. Connect will ask to reconfirm the account once more, click Continue to complete the integration.

Common Issues With Intercom At Appy Pie Connect

Some custom attributes are unavailable in my Connect

The Intercom allows the user to have custom attributes, user custom attributes can use New User Trigger for the same. User data will be included and company data will be excluded.

Trigger is not working on New Conversations

Trigger works only on the conversation started by a lead or User of your App, website, etc. Any conversation starting from an automated message will not be considered as a New Conversation.

Why are all users not Triggers my Connect?

For the product based company, there can be visitors and site users (Those who can sign in). Users who come to the website are considered as “lead” and trigger “New Lead” in Connect. Visitors signing up are not considered as leads, however, they can be counted by selecting all users from the intercom.

Page reviewed by: Abhinav Girdhar | Last Updated on April 18, 2022 12:10 pm

Top Intercom Integration Frequently Asked Questions

  • Intercom integration from Appy Pie Connect allows businesses to connect their Intercom account with directly within a marketing automation tool. This way, you’ll be able to trigger web forms, surveys, and more just by using very simple and familiar events from Intercom.

  • Intercom helps companies engage their audience and retain customers. It's simple to use yet powerful and flexible; providing everything you need to drive customer happiness. Use Appy Pie Connect and integrate intercomwithout your website without any coding.

  • Appy Pie Connect allows you to sync intercom with more than 250 apps supported on its platform.

    Here is the list of apps that integrate with Intercom:

    1. Slack
    2. Pipedrive
    3. Trello
    4. HubSpot
    5. MailChimp
    6. Google Sheets
    7. Typeform
    8. Zendesk
    9. Salesforce
  • Here is how you can Integrate Intercom with Salesforce:

      Go to Appy Pie Connect Create an account or login if you already have an account Choose Intercom as a trigger app and select trigger event Enter Intercom account details to authenticate it with Appy Pie Connect Select Salesforce as an action app Select an action Authenticate your Salesforce account Now, your Intercom - Salesforce integration is ready.
  • Yes, Intercom integrates with Zendesk without any coding. This Intercom-Zendeskintegration allows you to create a customer support experience that is consistent and personalized for every user.

  • Yes, HubSpot integrates with Intercom. Appy Pie Connect’s HubSpot-Intercom integration gives you all the power of inbound marketing, including email and blog marketing, landing pages and conversion tracking, social media marketing, search engine optimization, web analytics, lead nurturing, web tracking and reporting