Freshdesk Integrations, Integrate Freshdesk using AI Agents
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Gain full visibility into your prospects, opportunities, teams, accounts, campaigns, and contact activities by leveraging Freshdesk integrations with Appy Pie Automate.
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Choose the app you want to Integrate with Freshdesk
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Workday
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ADP
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Premium
Vend
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Zoom
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Premium
Amazon SQS
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Premium
Microsoft Dynamics 365 Business Central
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Microsoft Exchange
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Shippo
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Premium
MailChimp Ecommerce
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Etsy
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Basecamp Classic
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Xendit
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Deskpro
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Loyverse
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kanban Tool
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Basin
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Getform
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SendFox
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uProc
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StoryChief
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SMTP by Automate
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Netlify
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IMAP by Automate
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AWeber
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Arthur Online
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CheckMarket
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Customerly
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Chargebee
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Mixpanel
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MongoDB
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Nimble
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Acuity Scheduling
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Teachable
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OnceHub
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Snov.io
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Gravity Forms
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Box
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Daylite
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WordPress Quiz Maker
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Keap
Here is a list of Freshdesk Triggers and Actions available for Freshdesk integrations
Explore the various ways you can integrate with Freshdesk and automate your workflow by leveraging these Triggers and Actions.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
How to Set Up Freshdesk Integrations
Follow the steps below to start setting up your Freshdesk integrations using Appy Pie Automate:
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![diagram]()
Step 1: Sign Up or Log In
Visit Appy Pie Automate and sign up or login if you already have an account.
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![diagram]()
Step 2: Select App
Select the Freshdesk in the App directory and select your desired trigger event.
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![diagram]()
Step 3: Connect Account
Connect your Freshdesk account & authenticate it.
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![diagram]()
Step 4: Trigger Ready
Your Freshdesk is now set to connect with numerous supported apps on Appy Pie Automate.
Popular Templates for Freshdesk Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Get Slack notifications every time a new ticket comes into your Freshdesk ticket view
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When this happens:
New Ticket
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Then do this:
Send Channel Message
Create a Trello Card for every new Freshdesk tickets
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When this happens:
New Ticket
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Then do this:
Create Card
Create tasks on Asana for updated Freshdesk tickets
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When this happens:
Update Ticket
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Then do this:
Create Task
Create Asana tasks for new Freshdesk tickets
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When this happens:
New Ticket
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Then do this:
Create Task
Create GitHub issues when Freshdesk tickets are updated
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When this happens:
Update Ticket
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Then do this:
Create Issue
Share Sheet in Google Sheets when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Share Sheet
Create Detailed Event to Google Calendar from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Detailed Event
Create Board to Trello from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Board
Create Comment to Trello from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Comment
Add Members to Card in Trello when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Add Members to Card
Delete Checklist in Card in Trello when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Delete Checklist in Card
Complete Checklist Item in Card in Trello when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Complete Checklist Item in Card
Create Checklist Item in Card to Trello from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Checklist Item in Card
Create Task to Todoist from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Task
Create Page Post to Facebook Page from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Page Post
Send Direct Message in Slack when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Send Direct Message
Send Channel Message in Slack when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Send Channel Message
Send Private Channel Message in Slack when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Send Private Channel Message
Create Channel to Slack from New Contact in Freshdesk
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When this happens:
New Contact
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Then do this:
Create Channel
Send SMS in Twilio when New Contact is created in Freshdesk
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When this happens:
New Contact
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Then do this:
Send SMS
Streamline Your Workflow with Appy Pie Automation
Freshdesk Alternatives
Looking for alternatives to Freshdesk? Here is a list of the top Freshdesk alternatives.
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Salesforce
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Intercom
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Zendesk
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Front
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HappyFox
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Help Scout
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LiveAgent
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Zoho Desk
Frequently Asked Questions
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Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
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When evaluating the security of Freshdesk's integrations, it's essential to take a comprehensive approach and assess various factors. Here's a guide to help you navigate this process:
- Data Flow and Access: Map data flow, understanding shared data types, exchange frequency, and access controls.
- Security Protocols: Verify that Freshdesk and partner apps use secure channels and encryption for data transmission and more.
- Authentication and Authorization: Assess multi-factor authentication for robust identity verification. Ensure effective authorization controls.
By following these steps, you can effectively evaluate and enhance the security of Freshdesk's integrations, ensuring a robust and protected environment.
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