Integrating Intercom with Gmail by AI Agents and Assistants
Appy Pie Automate allows you to automate multiple workflows between Intercom and Gmail
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Step by Step Intercom + Gmail Integration Video Guide
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Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.
About Gmail
Gmail is the free, web-based email service from Google. Gmail's mail storage, search, and conversation features save you time and keep your messages secure.
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It's easy to connect Intercom + Gmail without coding knowledge. Start creating your own business flow.
- Triggers
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New Closed ConversationTriggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
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New Conversation
Triggers when a new conversation is created by a user in Intercom.
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New Lead
Triggers when a new Lead is created.
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New User
Triggers when a new user is created.
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New AttachmentTriggers whenever a new attachment is received (trigger is initiated once per attachment).
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New Email
Triggers when a new e-mail appears in the specified mailbox.
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New Email Matching Search
Triggers when you receive a new email that matches a search string you provide.
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New Labeled Email
Triggers when you receive a new email in a label.
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New Starred Email
Triggers everytime you receive a new email and Starmark it within two days.
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New Thread
Triggers every time a new thread starts.
- Actions
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Create/Update Lead
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
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Create/Update User
Update a user within Intercom given their e-mail address.
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Send Incoming Message
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
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Create Draft
Draft a new email message(but don't send).
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Create Label
Creates a new label.
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Send Email
Draft a new email message & send it.
How Intercom & Gmail Integrations Work
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Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Automate.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Gmail as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Intercom to Gmail.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.