ServiceNow Integrations & Workflow Automations

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About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

ServiceNow Customer Service Contacts

  • mail

    ServiceNow Email Support

  • chat

    ServiceNow Live Chat Support

  • support_agent

    ServiceNow Call Center Support

    888-556-0219

  • live_help

    ServiceNow Knowledge Base

  • forum

    ServiceNow Forum

    N/A

Social Media Support Contacts

  • Linkedin

    ServiceNow Linkedin

  • facebook

    ServiceNow Facebook Page

  • Twitter

    ServiceNow Twitter

Legal Contacts

  • fact_check

    ServiceNow Terms & Conditions

  • lock

    ServiceNow Privacy Policy

  • verified_user

    ServiceNow Security Policy

  • security

    ServiceNow GDPR

Other Links

ServiceNow Alternatives

Looking for the ServiceNow Alternatives? Here is the list of top ServiceNow Alternatives

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Choose the app you want to connect with ServiceNow

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Here is a list of ServiceNow Triggers and Actions

How to Integrate ServiceNow with Appy Pie Connect

Follow these steps to Integrate ServiceNow:

  1. Go to Appy Pie Connect

  2. Create an account or login if you already have an account

  3. Search for the ServiceNow App in the App directory

  4. Select a trigger event from the list

  5. Click on ‘Connect an Account’ and enter ServiceNow account API key

  6. Your ServiceNow app is now ready to integrate hundreds of apps supported on Appy pie Connect.

ServiceNow Integration Details

Use ServiceNow with Appy Pie Connect and make your business operation more efficient. Our automation platform helps you address business problems faster by automating service processes to cut down on the time it takes to address service issues. Automatically add new records in your ServiceNow from issues in GitHub, Trello cards, Slack messages, and more, all without writing a single line of code. This integration from Appy Pie Connect will change the way you manage your business. You can manage tasks and organize workflows without even leaving the app by creating a new ServiceNow record whenever you add a new row to the bottom of a Google Sheets spreadsheet. You can even automatically create records in ServiceNow with new project tasks in Asana.

Appy Pie Connect offers a wide array of ServiceNow integrations for its customers, making it a robust and versatile business tool. This ServiceNow integration provides you with opportunities for your business to customize your tool to improve communication and efficiencies across all areas. Our ServiceNow Integrations allows you to integrate existing tools you use in your business. Alert your IT team of any possible issues. Appy Pie Connect automatically generates a new record in a ServiceNow table whenever a new deploy of your site fails in Netlify. This ServiceNow and Netlify integration will help you prepare your IT Team for action without wasting time with emails or meetings.

Use this integration and save yourself the hassle of copy-saving by automating your entire business process, efficiently and effectively. When you use ServiceNow with Appy Pie Connect, you can completely automate your day-to-day administrative tasks in your IT management.

Here is how you can use ServiceNow with Appy Pie Connect

  • Post Slack messages when there is a new record in ServiceNow. Use Appy Pie Connect and Integrate ServiceNow with Slack to automatically post a Slack message for every new record in ServiceNow.
  • Do you receive IT service requests in your inbox? Appy Pie Connect will automatically add that email to ServiceNow as a new record without any manual effort.
  • Connect ServiceNow to Google Sheets and automatically add ServiceNow records for every new row in Google Sheets.
  • ServiceNow-GitHub Integration can automatically turn all GitHub issues to ServiceNow records. This ServiceNow-GitHub integration can manage your product development more effectively.
  • Appy Pie Connect automatically adds ServiceNow records from new labeled emails in Gmail. This ServiceNow integration only works for business Gmail accounts.
  • Integrate ServiceNow with Trello and automatically add records to ServiceNow from Trello Cards.
  • ServiceNow & MySQL integration from Appy Pie Connect and automatically Create ServiceNow records from new MySQL rows.
  • Integrate ServiceNow with Google Calendar and automatically create an event for every new ServiceNow record. This ServiceNow and Google Calendar integration will help you stay on top of your business.

Appy Pie Connect brings together Triggers (like "New Records") and Actions (like "Create Row") to complete an action in one app whenever a trigger occurs in another. This phenomenon is called “Connect” and these ‘Connects’ help you automate repetitive tasks saving you the trouble of doing them manually.

Step By Step ServiceNow Integration Guide

  1. To integrate the ServiceNow app at Appy Pie Connect, search and select the app from the app directory available at Appy Pie Connect. Choose the service required and click Continue to move ahead with the integration at Appy Pie Connect.


  2. Click Connect an Account and enter the Username, Password & Subdomain of the instance account of ServiceNow in the pop-up form at Appy Pie Connect. Click the Yes, Continue button after filling the details correctly for the integration.


  3. Appy Pie Connect will ask to reconfirm the account integrated and click Continue.


  4. Select the option from the dropdown menu and click Continue to complete the integration at Appy Pie Connect.


Common Issues With ServiceNow At Appy Pie Connect

Currently, we don’t have any known common issues with the integration of ServiceNow at Appy Pie Connect. Kindly contact our support team to get the solution for the relevant queries.


10 Best ServiceNow Integrations for Management

Best ServiceNow Integrations for Management

A great workflow always leads to great productivity. In this digital era, you may sometimes be roaming around about the impeccable application and platforms for strengthening your digital workflow. But have you ever wondered about the ServiceNow interface that got famous as a “foundation of digital workflows”? It not only helps you and your organization to connect people, processes and systems but also provides an exemplary platform that outgrows beyond the IT infrastructure. Moreover, it has one of the superlative qualities called “ intelligent automation” which has the capability to point out technical anomalies, benchmark peers and forecast performance.

ServiceNow is also compatible and offers various third-party integration for expanding and improving the global business. It generally integrates with the other applications for providing various advantages including security operation, IT management, customer service management and many more. Appy Pie Connect incorporates some excellent integration with the existing implementation for your company. Let’s take a look at those integrations through the below analysis that elaborates how you can extract the maximum potential from those integrations.

  1. Microsoft teams and ServiceNow Integration

  2. The Microsoft Teams integration with ServiceNow can facilitate “virtual agent integration” that enables the team to get effective employees with the help of a collaborative platform. Integrating these two applications offers reliant IT services by the Microsoft team for improving agent and employee productivity. Another prime benefit due to this integration is to add the ability for promoting automated workflow and also provide some superior communication features to all of the users. In that case, the type of device and the location of the Microsoft team will not be any concern that ultimately leads to better work collaboration.

    Popular Integration of ServiceNow and Microsoft teams:

    • Add Member in Microsoft Teams when New Record is created in ServiceNow
    • Send Channel Messages in Microsoft Teams when New Record is created in ServiceNow
    • Create Channel to Microsoft Teams from New Record in ServiceNow
    • Delete user in Microsoft Teams when New Record is created in ServiceNow
    • Send Chat Message in Microsoft Teams when New Record is created in ServiceNow
  3. Amazon S3 and ServiceNow Integration

  4. The workflows of today’s enterprises are getting faster and faster day by day. They are concentrating on consuming the cloud with minimum friction which means less administration. Integrating ServiceNow with Amazon S3 will be advantageous in that case as it provides correct guard rails on the place with the experience of less friction. This is the main reason the integrated platform reduces the huge workload by utilizing the cloud full-fledged. In addition, it will also allow the user of the AWS service catalog to leverage the latest cloud Technology without any help from cloud experts.

    Popular Integration of ServiceNow and Amazon S3:

    • Create Text Object to Amazon S3 from New Record in ServiceNow
    • Create Bucket to Amazon S3 from New Record in ServiceNow
    • Upload File in Amazon S3 when New Record is created in ServiceNow
    • Create Text Object from Amazon S3 from Updated Record to ServiceNow
    • Create Bucket from Amazon S3 from Updated Record to ServiceNow
  5. Hubspot CRM and ServiceNow Integration

  6. Hubspot CRM has grown its popularity for providing 100% free tools to manage customer relationships. It can facilitate automatic contact management and sales operation when it integrates with ServiceNow. The integrated platforms allow some robust cloud services that ultimately help to predict, automate and optimize the business task and performance and ultimately create a better experience for the employees.

    Popular Integration of ServiceNow and Hubspot CRM:

    • Create Deal to HubSpot CRM from New Record in ServiceNow
    • Create Company to HubSpot CRM from New Record in ServiceNow
    • Update Company in HubSpot CRM when New Record is created in ServiceNow
    • Update Deal in HubSpot CRM when New Record is created in ServiceNow
    • Create or Update Contact to HubSpot CRM from New Record in ServiceNow
  7. Tableau and ServiceNow Integration

  8. The integration between ServiceNow and Tableau authorizes the users to share and publish the ServiceNow data dashboard via the Tableau server. It enables them to access live ServiceNow information within the business intelligence tool such as the Tableau server. Connectivity between these two applications will also support monitoring changes of the user’s real-time data which will ultimately help to utilize the dashboard from any web browser and identify the updated information from mobile phones.

    Popular Integration of ServiceNow and Tableau:

    • Update Data Source in Tableau when New Record is created in ServiceNow
    • Update Data Source in Tableau when Updated Record is added to ServiceNow
    • Update Record in ServiceNow when New Data Source is created in Tableau
    • Create Record to ServiceNow from New Data Source in Tableau
    • Update Record in ServiceNow when New Project is created in Tableau
  9. Gitlab and ServiceNow Integration

  10. Integrating ServiceNow with GitLab is another important combination that allowed the companies to enhance their software development process. Besides, it will reduce the associated cost of maintaining multiple services simultaneously. The integrated platform is also capable of improving the collaboration between the software development teams with the help of built-in API. It means the automatic data flow will be activated between these two platforms.

    Popular Integration of ServiceNow and Gitlab:

    • Update Record in ServiceNow when New Commit is created in GitLab
    • Create Record to ServiceNow from New Commit in GitLab
    • Update Record in ServiceNow when New Merge Request Event is created in GitLab
    • Create Record to ServiceNow from New Merge Request Event in GitLab
    • Update Record in ServiceNow when New Issue Event is created in GitLab
  11. DocuSign and ServiceNow Integration

  12. DocuSign is one of the reliable and most frequently used software by the companies for signing agreements and documents by dint of the device. The integration allows the users to transmute the documents and other information to the DocuSign application using the API. It also assesses the users for sending numerous documents including the contract and forms. In addition, the user can sign, scan and also send back to the ServiceNow application. Moreover, the documents and the information sent through the integrated platform will log in automatically to the ServiceNow system and it can also be tracked later.

    Popular Integration of ServiceNow and DocuSign:

    • Send Envelope in DocuSign when New Record is created in ServiceNow
    • Create Signature Request to DocuSign from New Record in ServiceNow
    • Send Envelope in DocuSign when Updated Record is added to ServiceNow
    • Create Signature Request from DocuSign from Updated Record to ServiceNow
  13. Microsoft Exchange and ServiceNow Integration

  14. Servicenow confers some convenient way to automate and build the automatic directory of the user account within the IT service desk when it integrates with Microsoft Exchange. With the help of this integrated platform, the user account will be created automatically when new employees join the company. It is most beneficial to reduce the errors and extract the manual labor from the work process. The service desk of this integrated platform also ensures security with the limitation of user access.

    Popular Integration of ServiceNow and Microsoft Exchange:

    • Create Event to Microsoft Exchange from New Record in ServiceNow
    • Create Event from Microsoft Exchange from Updated Record to ServiceNow
    • Create Record to ServiceNow from New Email in Microsoft Exchange
    • Update Record in ServiceNow when New Contact is created in Microsoft Exchange
  15. One Drive and ServiceNow Integration

  16. Onedrive is a well-known solution to implement the cloud-based platform that is compatible in any operating system including Windows and Mac. Integration of One Drive with ServiceNow helps to implement strong and efficient cloud infrastructure. it will allow the user to synchronize their notebooks that are preserved in one drive. The Notebook also can be accessed through this integrated platform offline also. It will ease the sharing process of information between each other.

    Popular Integration of ServiceNow and One Drive:

    • Create Folder to OneDrive from New Record in ServiceNow
    • Create Folder from OneDrive from Updated Record to ServiceNow
    • Create New Text File from OneDrive from Updated Record to ServiceNow
  17. Odoo and ServiceNow Integration

  18. Odoo is one of the authoritative and open source platforms with various applications such as CRM, and e-commerce that helps to grow your business. The integration between Odoo and Servicenow is another powerful combination that allows the users to link Odoo’s CRM products within the ServiceNow application. Moreover, it will also provide a core application in the form of a self-service portal that permits the management for monitoring the employees and IT services.

    Popular Integration of ServiceNow and Odoo:

    • Update Customer in Odoo CRM when Updated Record is added to ServiceNow
    • Create Customer to Odoo CRM from New Record in ServiceNow
    • Create Lead/Opportunity to Odoo CRM from New Record in ServiceNow
  19. Shopify and ServiceNow Integration

  20. Shopify is the primary repository for establishing the e-commerce platform to set up the business. The integration between Shopify and Servicenow will allow the users to synchronize the account details and contact information between both of these applications. Moreover, the user can also utilize ServiceNow for creating the contracts, tracing the orders and also track the invoice. Shipping is another crucial aspect of any e-commerce platform like Shopify. The integrated platform skills to generate the shipping labels directly on the e-commerce site of Shopify and also manage the orders.

    Popular Integration of ServiceNow and Shopify:

    • Create Order to Shopify from New Record in ServiceNow
    • Create Product to Shopify from New Record in ServiceNow
    • Update Order in Shopify when Updated Record is added to ServiceNow

    Conclusion

    With the ServiceNow integration, your company will reach a position where they can utilize their existing application with some new benefits and features without spending an extra amount. We are optimized that our discussion will be superior for you to select the best-fitted ServiceNow integration with other applications based on your requirements. However, you can use the options available at Appy Pie Connect to incorporate the best one for your enterprise that can streamline your business process.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm

Top ServiceNow Integration Frequently Asked Questions

  • Here is how you can integrate ServiceNow with Appy Pie Connect:

    • Go to Appy Pie Connect
    • Create an account or login if you already have an account
    • Search for the ServiceNow app from the App directory
    • Choose a Trigger
    • Click on ‘Connect an Account’ to authenticate your ServiceNow account
    • Your ServiceNow app is now ready to engage with other Appy Pie Connect-enabled apps

  • There are hundreds of integrations available for ServiceNow. At Appy Pie Connect, we offer a simple interface that allows you to build, manage, monitor, and maintain all of your ServiceNow integrations in one place.

  • SolarWinds integrates with ServiceNow without any coding. The SolarWinds integration with ServiceNow allows users to automatically sync alerts, tickets, and knowledge articles managed within SolarWinds directly into ServiceNow.

  • Here is how you can integrate Jira with ServiceNow:

    • Choose Jira as a trigger app
    • Authenticate your Jira account with Appy Pie Connect
    • Select a trigger that will kick off your automation
    • Choose ServiceNow as an action app and authenticate
    • Select the action you want to automate
    • Your Jira-ServiceNow integration is now up and running.
  • Yes, Salesforce integrates with ServiceNow and enables you to sync data between both apps. With this integration, you can create records in ServiceNow automatically when a record is created, edited, or deleted in Salesforce.

  • Here is how you can integrate Microsoft Teams with ServiceNow:

    • Choose Microsoft Teams as a trigger app and Select "Trigger" from the Triggers List
    • Authenticate Microsoft Teams with Appy Pie Connect
    • Choose ServiceNow as a task app
    • Select the appropriate action for the chosen trigger
    • Authenticate ServiceNow with Appy Pie Connect
    • Your Connect flow is now complete! It's time to take advantage of workflow automation's advantages.