Integrating SMTP by Automate with Freshdesk by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between SMTP by Automate and Freshdesk

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About SMTP by Automate

Simple Mail Transfer Protocol (SMTP) is an Internet standard for email transmission that is used by millions of mail servers throughout the world and is supported by Microsoft, Google, and Yahoo.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

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Connect SMTP by Automate + Freshdesk in easier way

It's easy to connect SMTP by Automate + Freshdesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Actions
  • Send Email

    Sends a plaintext email from a designated SMTP server. This function sends messages via email to specified recipients.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How SMTP by Automate & Freshdesk Integrations Work

  1. Step 1: Choose SMTP by Automate as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SMTP by Automate to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 1:35 am
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