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Integrating Firebase Realtime Database with Freshdesk by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Firebase Realtime Database and Freshdesk

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Integrations for Firebase Realtime Database
About Firebase Realtime Database

The Firebase Realtime Database lets you build rich, collaborative applications by allowing secure access to the database directly from client-side code.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Integrations for Freshdesk
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Connect Firebase Realtime Database + Freshdesk in easier way

It's easy to connect Firebase Realtime Database + Freshdesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • Edit or Updated Child Object in Firebase Realtime Database

    Triggers on updation of a child object in firebase realtime database.

  • New Child Object in a Firebase Realtime Database

    New Child Object in a Firebase Realtime Database

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Actions
  • Create or Replace Firebase Realtime Database Record

    Creates or replaces a child object within your Firebase Realtime Database.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Firebase Realtime Database & Freshdesk Integrations Work

  1. Step 1: Choose Firebase Realtime Database as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Firebase Realtime Database to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 2:05 am
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