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Integrate Konnect Insights with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Konnect Insights and Freshdesk

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About Konnect Insights

Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Konnect Insights + Freshdesk

  • Konnect Insights Integration Freshdesk Integration

    Konnect Insights + Freshdesk

    Create Contact from Freshdesk from Get Topics to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Integration Get Topics
     
    Then do this...
    Freshdesk Integration Create Contact
  • Konnect Insights Integration Freshdesk Integration

    Konnect Insights + Freshdesk

    Create Ticket from Freshdesk from Get Topics to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Integration Get Topics
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Konnect Insights Integration Freshdesk Integration

    Konnect Insights + Freshdesk

    Create Contact from Freshdesk from Get Profiles to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Integration Get Profiles
     
    Then do this...
    Freshdesk Integration Create Contact
  • Konnect Insights Integration Freshdesk Integration

    Konnect Insights + Freshdesk

    Create Ticket from Freshdesk from Get Profiles to KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Integration Get Profiles
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Konnect Insights Integration Freshdesk Integration

    Konnect Insights + Freshdesk

    Create Contact to Freshdesk from New profile message in KonnectInsights Read More...
    Close
    When this happens...
    Konnect Insights Integration New profile message
     
    Then do this...
    Freshdesk Integration Create Contact
  • Konnect Insights Integration {{item.actionAppName}} Integration

    Konnect Insights + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Konnect Insights + Freshdesk in easier way

It's easy to connect Konnect Insights + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Konnect Insights & Freshdesk Integrations Work

  1. Step 1: Choose Konnect Insights as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Konnect Insights to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Konnect Insights and Freshdesk

First of all, I would like to thank you for the opportunity to write on Konnect Insights and Freshdesk integration. It is really a great opportunity for me to write on such a topic. Nowadays, almost every business organization is using different types of tops for communication with their customers.

For example, business organizations are using websites, digital applications, emails, social media messaging services, and other platforms. So, it is very important for a business organization to have an integrated platform which can help them to manage all these channels together. Konnect Insights and Freshdesk software helps businesses to manage different communication channels through an integrated platform. It helps business organizations in improving the customer experience.

Now, let’s move to the main part of my article i.e., body. In order to understand why Konnect Insights and Freshdesk integration is of great value to businesses, we should look at the importance of each of these tops separately. Konnect Insights is a top which helps business organizations to cplect feedback from their existing customers. It helps businesses in understanding the problems of their existing customers.

Konnect Insights is used by thousands of leading businesses across the globe. These businesses use this top to cplect insights from their existing customers and make their customer experience better. On the other hand, Freshdesk is a top which helps business organizations to manage their support tickets in a better way.

It has features like email notifications and live chat rooms to communicate with the customers. From the above discussion, it is clear that there is a lot of value in integrating Konnect Insights and Freshdesk. This integration will help businesses in managing their support tickets, accounts and other communication channels together.

Finally, I would like to conclude by saying that there is a lot of value in integrating Konnect Insights and Freshdesk. The integration of these two tops will help businesses in managing all their communication channels together.

The process to integrate Konnect Insights and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.