Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsKonnect Insights + Freshdesk
Create Contact from Freshdesk from Get Topics to KonnectInsights Read More...Konnect Insights + Freshdesk
Create Ticket from Freshdesk from Get Topics to KonnectInsights Read More...Konnect Insights + Freshdesk
Create Contact from Freshdesk from Get Profiles to KonnectInsights Read More...Konnect Insights + Freshdesk
Create Ticket from Freshdesk from Get Profiles to KonnectInsights Read More...Konnect Insights + Freshdesk
Create Contact to Freshdesk from New profile message in KonnectInsights Read More...It's easy to connect Konnect Insights + Freshdesk without coding knowledge. Start creating your own business flow.
Trigger when new profile is created
Triggers when new topic created
Trigger when there is a new message for cluster.
Trigger when there is a new message for profile.
Trigger when there is a new message for topic.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
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First of all, I would like to thank you for the opportunity to write on Konnect Insights and Freshdesk integration. It is really a great opportunity for me to write on such a topic. Nowadays, almost every business organization is using different types of tops for communication with their customers.
For example, business organizations are using websites, digital applications, emails, social media messaging services, and other platforms. So, it is very important for a business organization to have an integrated platform which can help them to manage all these channels together. Konnect Insights and Freshdesk software helps businesses to manage different communication channels through an integrated platform. It helps business organizations in improving the customer experience.
Now, let’s move to the main part of my article i.e., body. In order to understand why Konnect Insights and Freshdesk integration is of great value to businesses, we should look at the importance of each of these tops separately. Konnect Insights is a top which helps business organizations to cplect feedback from their existing customers. It helps businesses in understanding the problems of their existing customers.
Konnect Insights is used by thousands of leading businesses across the globe. These businesses use this top to cplect insights from their existing customers and make their customer experience better. On the other hand, Freshdesk is a top which helps business organizations to manage their support tickets in a better way.
It has features like email notifications and live chat rooms to communicate with the customers. From the above discussion, it is clear that there is a lot of value in integrating Konnect Insights and Freshdesk. This integration will help businesses in managing their support tickets, accounts and other communication channels together.
Finally, I would like to conclude by saying that there is a lot of value in integrating Konnect Insights and Freshdesk. The integration of these two tops will help businesses in managing all their communication channels together.
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