Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.
Integrations for Konnect InsightsIt's easy to connect Freshdesk + Konnect Insights without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Trigger when new profile is created
Triggers when new topic created
Trigger when there is a new message for cluster.
Trigger when there is a new message for profile.
Trigger when there is a new message for topic.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)