Medical Virtual Assistant

How to create a virtual medical assistant with Appy Pie Chatbot?

You can follow the steps given below to create a virtual medical assistant with Appy Pie Chatbot:

  1. Give your virtual assistant a name

    A good medical chatbot needs a friendly name that appeals to patients

  2. Choose medical chatbot as your chatbot type

    Appy Pie Chatbot lets you create a variety of chatbots. Choose the ‘medical bot’ option

  3. Create a unique personality for your assistant

    Use the bot flow and its features to create a unique personality for your virtual assistant

  4. Test your bot

    Test the bot you have created to ensure that your virtual medical assistant meets your needs

  5. Launch your smart online assistant

    Embed your virtual medical assistant in your medical website and apps and go live

Why you need an automated virtual medical assistant?

  • Helps educate patients

    Doctors at busy hospitals may need to treat hundreds of patients each day. However, they usually do not get the time to talk to each patient and explain everything regarding their ailments. A virtual medical assistant can help answer patients’ questions efficiently. Patients can simply enter a URL or scan a QR code and start talking with your assistant over chat and voice.

  • Simplifies support

    A hospital cannot always have a dedicated support team to help answer patient queries regarding their treatment and other procedures. Additionally, hiring a support team can be very expensive. A virtual medical assistant can also book appointments, send reminders to potential clients, and much more.

  • First Contact

    Apart from educating and supporting patients, a virtual medical assistant can also be the first point of contact for your patients. For example, if someone wants an ambulance. In that case, your virtual medical assistant can take their address, request for a patient’s symptoms, etc., and directly notify your ambulance team instead of a human receptionist. Thus, a virtual medical assistant has the potential to replace a physical receptionist.

Benefits of using Appy Pie Chatbot Virtual Medical Assistants

Medical assistants can also be referred to as medical chatbots. They bring significant benefits to your organization:

  • Respond instantly

    With a medical assistant, customers can get their queries answered instantly. A good virtual assistant understands the context of the question by picking the keywords from the conversation, searches the keyword in the database, and delivers a satisfactory answer to the users. Although there are multiple steps in the whole process, a medical chatbot just takes a few seconds to complete it.

  • HIPAA Compliance

    Virtual assistants made with Appy Pie are compliant with HIPAA norms and meet the necessary regulations needed for medical tools. With Appy Pie your medical virtual assistant will be able to provide you with the medical assistance you need while maintaining portability and accountability of your health insurance.

  • Scalable

    Virtual medical assistants are affordable for small clinics and hospitals as well. Once a hospital starts growing rapidly, a medical chatbot can meet the requirements of a larger number of medical patients. Hospitals can achieve this without spending a significant additional sum to ramp up their support architecture. A medical AI assistant can be scaled quickly and efficiently to meet the growing customer demand.

  • Saves Time

    Medical assistants enable businesses to resolve customer problems quickly. They work nonstop, take up repetitive tasks, save your time, and free up your medical team to help the patients that need them most.

  • Patient Support

    Virtual medical assistants can be integrated with existing support systems to offer quick access to medical support articles. You can create and program medical bots that answer user questions quickly. This helps patients understand more about symptoms, treatments, and the ailments they might have.

  • Automated Answering

    The automated answering service of smart online assistants helps businesses give their users accurate and relevant answers other than just giving them suggestions. These intelligent bots save your users from searching through thousands of knowledgebase articles to get a solution for their problem.

Top Frequently Asked Questions

A virtual medical assistant is a medical chatbot that can take care of simple, repetitive, and mundane tasks that do not require a specific healthcare expert. From appointment scheduling to patient guidance on medical tasks, everything can be done with the help of a virtual assistant.

All virtual medical assistant templates provided by Appy Pie Chatbot are free to use for chatbots. Try them all and see what works for you!

With Appy Pie Chatbot, you can build a virtual medical assistant for free and test it out to see how it fits your medical institution’s requirements.

Here are the advantages of creating virtual medical assistants for your institution:

  1. Instant responses
  2. Scalability
  3. Time and cost-effective
  4. Adequate patient support
  5. Automated replies and answering

Virtual medical assistants interact with your customers in a natural way emulating real-life conversations. Here are some things that a virtual medical assistant can do:

  1. Navigate and retrieve health records
  2. Educate patients about their ailments
  3. Schedule doctor appointments
  4. Act as a virtual receptionist in a clinic
  5. Provide simple medical support