What are the benefits of an Insurance Chatbot?
Chatbot is like a live person talking to the users via websites, messaging applications etc. Insurance chatbots are important as they respond to the simple queries of the users. Some benefits of an Insurance chatbot are mentioned below:
- Simple product queries An Insurance chatbot answers the simple products queries of the users. It helps users know the product better before they start using it.
- Transactions While using chatbot for insurance, one can check for a quote or get the detailed information about coverage and many other things. Some companies use chatbots not only to sell insurance but to process claims as well.
- Making Payments Insurance chatbot helps users in making payments by sending notifications and reminders. Most of the companies have designed the chatbots that accept payments.
- Works like an assistant Insurance chatbots supportive enough to work like an assistant. It has an inbuilt flowchart for common issues like checking premium and installments amount, enquire about transactions and many more.