Use Appy Pie's Best Free Smart Virtual Assistant for administrative support for you and your
business such as scheduling appointments, making phone calls, arranging travel, or organizing
emails and more.
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How to Create a Virtual Assistant with Appy Pie Chatbot?
Follow the steps to make your smart virtual assistants:
Enter a name for your smart virtual assistantThe best virtual assistant devices have unique names
Choose a type for your botThe type of your smart assistant will depend on your business purpose
Create a personality for your smart AI assistantSelect the personality you want your smart assistant to have
Test your botCustomize conversation flow to ensure your bot answers the questions correctly
Launch your smart online assistantYour online assistant is ready to go live.
Why you need an automated smart assistant
Reduce wait times
In larger businesses, contact centers might find themselves overwhelmed by the
number of customers trying to connect with them. A smart virtual assistant can
resolve customer problems quicker and reduce wait times for customers significantly.
Reduces need to hire live agents
Hiring new employees for support can get expensive fast. A smart personal assistant
or virtual assistant can remove the need to hire more support agents while
decreasing the pressure on your contact centers
A large customer contact center brings a lot of complexity. From inbound/outbound
centers to specialized support a customer support wing can get complicated. A smart
virtual assistant can simplify customer support by performing multiple tasks by
Benefits of using Appy Pie Chatbot Smart Assistants
Smart assistants can also be referred to as smart virtual assistants. They bring major
benefits to your organization:
With a smart assistant, customers can get their queries answered instantly. A smart
assistant picks the keywords, understands the context of the question, searches the
keyword in the database, and delivers an answer to the users. Although there are
multiple steps in the whole process, a smart assistant bot just takes a few seconds to
Smart assistants are affordable for small businesses as well. Small businesses that grow
rapidly can meet more customer demands without spending a significant additional sum to
ramp up their support architecture. A smart AI assistant can be scaled quickly and
easily to meet new customer demand.
Smart assistants enable businesses to resolve customer problems quickly. They work
nonstop, take up repetitive tasks, save your time, and free up your team to work on
other complex issues. They can save hundreds of work hours leading to a better work-life
balance and a more robust customer communication infrastructure.
Smart AI assistants can be integrated with existing support systems to offer quick access
to support articles. You can create and program smart assistant bots that answer user
questions quickly. This helps in making the inquiry process well-organized and
The automated answering service of online smart assistants helps businesses give their
users accurate and relevant answers other than just giving them suggestions. These
intelligent bots save your users from searching through thousands of knowledgebase
articles to get a solution for their problem.