Why you need an automated virtual medical assistant?
- Helps educate patients Doctors at busy hospitals may need to treat hundreds of patients each day. However, they usually do not get the time to talk to each patient and explain everything regarding their ailments. A virtual medical assistant can help answer patients’ questions efficiently. Patients can simply enter a URL or scan a QR code and start talking with your assistant over chat and voice.
- Simplifies support A hospital cannot always have a dedicated support team to help answer patient queries regarding their treatment and other procedures. Additionally, hiring a support team can be very expensive. A virtual medical assistant can also book appointments, send reminders to potential clients, and much more.
- First Contact Apart from educating and supporting patients, a virtual medical assistant can also be the first point of contact for your patients. For example, if someone wants an ambulance. In that case, your virtual medical assistant can take their address, request for a patient’s symptoms, etc., and directly notify your ambulance team instead of a human receptionist. Thus, a virtual medical assistant has the potential to replace a physical receptionist.