What are the benefits of a Restaurant Chatbot?
Restaurants usually design chatbots to make reservations, take orders or to answer simple questions or provide simple information. But chatbots are capable of doing much more like they can interact with the customers for a long time. They can handle interactions anytime. Few major benefits of a restaurant chatbot are as follows:
- Making reservations Restaurant chatbots are majorly used for making the bookings by the users. Users can check the availability on the chatbot and make the reservations a long time back before visiting the restaurant.
- Ordering food Users use the chatbots on the restaurant websites to place their orders and also the turn-around time for the order to be delivered. Chatbots also show the live status of the orders with the help of maps applications.
- Menu & Pricing Users can also use the restaurant chatbots to check the availability of the menu items or the price list while placing orders, if they don’t have the menu handy.
- Restaurant Feedback Restaurants use the chatbots to get the users feedback for the restaurants in order to improve the quality of food and to make the customer service better for the users.
