Integrating Zoho Connect with Zendesk by AI Agents and Assistants
Appy Pie Automate allows you to automate multiple workflows between Zoho Connect and Zendesk
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Zoho Connect is a team collaboration platform that allows you to bring together your workers, partners, vendors, and anyone else that contributes value to your work, as well as give you the space and resources you need to interact and complete tasks more quickly.
About Zendesk
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
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It's easy to connect Zoho Connect + Zendesk without coding knowledge. Start creating your own business flow.
- Triggers
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New EventTriggers when a new event is added.
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New Feed
Triggers when a new status (Feed) is added.
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New Group Member
Triggers when new member is added to a group.
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New Mention
Triggers when you are mentioned in a status.
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New Network Member
Triggers when new member is added to a network.
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New Task
Triggers when a new task is added.
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New GroupTriggers every time a new group is created in Zendesk.
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New Internal Note
Triggers when a internal note is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Updated User
Triggers when a user is updated in Zendesk.
- Actions
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Add Member to Group
Adds user to a group (invite and add, if the user is not a member of the network).
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Create Event
Adds a new event in a specific group.
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Create Feed
Adds a new status (Feed) in a specific group.
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Create Private Event
Creates a private event.
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Create Private Task
Adds a private task.
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Create Task in Board
Adds a new task in a specific board.
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Invite User to Network
Sends an invite to the user to join your network.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
How Zoho Connect & Zendesk Integrations Work
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Step 1: Choose Zoho Connect as a trigger app and authenticate it on Appy Pie Automate.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Zendesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zoho Connect to Zendesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.