Integrating Slack with Intercom by AI Agents and Assistants

Name: Appy Pie Automate
Rating: 4.9 (3802 reviews)

Appy Pie Automate allows you to automate multiple workflows between Slack and Intercom

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Integrations for Slack

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Integrations for Intercom

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Connect Slack + Intercom in easier way

It's easy to connect Slack + Intercom without coding knowledge. Start creating your own business flow.

Triggers
New Channel

Triggers upon creation of a new #channel.
New Mention

Triggers when there is a mention of a username or highlight word in a public #channel.
New Message Posted to Channel

Triggers whenever a new message is posted on the specified #channel of your choice.
New Message Posted to Private Channel

Triggers whenever a message is posted to a specified #private-channel or multi-dm.
New Starred Message

Triggers when you star a message.
New User

Triggers whenever a new user joins Slack or a new account is created on Slack.
New Thread Message

Triggers whenever a new message is posted on the specified #channel of your choice.
New Closed Conversation

Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
New Conversation

Triggers when a new conversation is created by a user in Intercom.
New Lead

Triggers when a new Lead is created.
New User

Triggers when a new user is created.

Actions
Add Reminder

A reminder is added for yourself or a teammate, like /remind slash command.
Create Channel

Creates a new channel.
Send Channel Message

A new message is posted to your chosen #channel.
Send Direct Message

Send a direct message to a user or yourself through the Slackbot.
Send Private Channel Message

A new message is posted to your chosen private channel.
Set Channel Topic

Sets the topic on a specific channel.
Set Status

Updates your Slack status to the specified text & emoji.
Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.
Create/Update User

Update a user within Intercom given their e-mail address.
Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Slack & Intercom Integrations Work

Step 1: Choose Slack as a trigger app and authenticate it on Appy Pie Automate.

(30 seconds)
Step 2: Select "Trigger" from the Triggers List.

(10 seconds)
Step 3: Pick Intercom as an action app and authenticate.

(30 seconds)
Step 4: Select a resulting action from the Action List.

(10 seconds)
Step 5: Select the data you want to send from Slack to Intercom.

(2 minutes)
Your Connect is ready! It's time to start enjoying the benefits of workflow automation.