Integrating Jira Software Cloud with Zendesk by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Jira Software Cloud and Zendesk

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About Jira Software Cloud

Jira Cloud is a leading task manager and bug tracker that helps your team manage their projects efficiently while building a better software. Nowadays, Jira Cloud is a popular choice for IT companies for workflow management.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

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Connect Jira Software Cloud + Zendesk in easier way

It's easy to connect Jira Software Cloud + Zendesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Comment

    Triggers when a new comment is added.

  • New Issue

    Triggers when a new issue is created.

  • New Issue (Via JQL)

    Triggers when a new issue is added that matches some JQL.

  • Updated Issue

    Triggers when an existing issue is updated.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Internal Note

    Triggers when a internal note is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Updated User

    Triggers when a user is updated in Zendesk.

  • Actions
  • Create Comment

    Creates a new Comment.

  • Create Issue

    Creates a new issue.

  • Find User

    Find a user.

  • Transition

    Change the status.

  • Update Issue

    Update an exiting issue.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Jira Software Cloud & Zendesk Integrations Work

  1. Step 1: Choose Jira Software Cloud as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Jira Software Cloud to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 4:26 am
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