Integrating Intercom with ServiceNow by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Intercom and ServiceNow

  • No credit card required
  • 7 days free trial
  • Lightning Fast Setup
Heart
20 Million man hours saved

Award Winning App Integration Platform

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

Integrations for ServiceNow
ServiceNow Alternatives

Looking for the ServiceNow Alternatives? Here is the list of top ServiceNow Alternatives

  • Salesforce Integration Salesforce
  • Zendesk Integration Zendesk
  • ConnectWise Manage Integration ConnectWise Manage
  • Freshservice Integration Freshservice
  • Jira Software Server Integration Jira Software Server
  • Oracle E-Business Suite Integration Oracle E-Business Suite
  • Workday Integration Workday
Connect Intercom + ServiceNow in easier way

It's easy to connect Intercom + ServiceNow without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Attachment

    Create Attachment in ticket.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Intercom & ServiceNow Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 2:58 pm
Book An Appointment