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Integrating Intercom with Jira Software Cloud by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Intercom and Jira Software Cloud

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Integrations for Intercom
About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

About Jira Software Cloud

Jira Cloud is a leading task manager and bug tracker that helps your team manage their projects efficiently while building a better software. Nowadays, Jira Cloud is a popular choice for IT companies for workflow management.

Integrations for Jira Software Cloud
Connect Intercom + Jira Software Cloud in easier way

It's easy to connect Intercom + Jira Software Cloud without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • New Comment

    Triggers when a new comment is added.

  • New Issue

    Triggers when a new issue is created.

  • New Issue (Via JQL)

    Triggers when a new issue is added that matches some JQL.

  • Updated Issue

    Triggers when an existing issue is updated.

  • Actions
  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

  • Create Comment

    Creates a new Comment.

  • Create Issue

    Creates a new issue.

  • Find User

    Find a user.

  • Transition

    Change the status.

  • Update Issue

    Update an exiting issue.

How Intercom & Jira Software Cloud Integrations Work

  1. Step 1: Choose Intercom as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Jira Software Cloud as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Intercom to Jira Software Cloud.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 2:09 am
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