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Freshdesk WhatsApp Business Integration using AI Agents

Appy Pie Automate allows you to Integrate Freshdesk and WhatsApp Business using AI Agents

  • No credit card required
  • 7 days free trial
  • Lightning Fast Setup
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Freshdesk Integrations
About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

About WhatsApp Business

WhatsApp Messenger is a freeware and cross-platform messaging service. The application allows the sending of text messages and voice calls, as well as video calls, images and other files.

WhatsApp Business Integrations
Simplify Freshdesk and WhatsApp Business Integration with seamless setup

Easily set up Freshdesk WhatsApp Business Integration without coding. Start automating your workflows and Integrate Freshdesk with WhatsApp Business today.

  • Triggers
  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • New Message Received

    Triggers when a new Message is received.

  • Actions
  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

  • Send Message

    Send message in whatsapp account.

How Freshdesk and WhatsApp Business Integrations Work

  1. Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick WhatsApp Business as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshdesk to WhatsApp Business.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on September 8, 2024, 2:45 am
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