Integrating Freshdesk with SharpSpring by AI Agents and Assistants
Appy Pie Automate allows you to automate multiple workflows between Freshdesk and SharpSpring
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Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
About SharpSpring
SharpSpring is a cost-effective marketing solution for small businesses and marketing firms. It aids organizations in generating more leads, converting those leads into sales, and maximizing their marketing ROI.
Integrations for SharpSpringIt's easy to connect Freshdesk + SharpSpring without coding knowledge. Start creating your own business flow.
- Triggers
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New ContactTriggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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New AccountA new Account is created in SharpSpring.
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New Lead
When a lead has been created in sharpspring.
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New Opportunity
A new Opportunity is created in SharpSpring.
- Actions
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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Create Account
Create an Account in SharpSpring.
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Create Campaign
Create a new Campaign in SharpSpring.
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Create Lead
Create a Lead in SharpSpring.
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Create Opportunity
Create Opportunity in SharpSpring. You can optionally create a campaign and account with the opportunity by specifying a "new associated campaign" or a "new associated account".
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Update Lead
Update a Lead in SharpSpring.
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Update Opportunity
Update a opportunity
How Freshdesk & SharpSpring Integrations Work
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Step 1: Choose Freshdesk as a trigger app and authenticate it on Appy Pie Automate.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick SharpSpring as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Freshdesk to SharpSpring.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.