Integrating ChatGPT with Zendesk by AI Agents and Assistants

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About ChatGPT

ChatGPT is an artificial intelligence chatbot developed by OpenAI and released in November 2022. The name "ChatGPT" combines "Chat", referring to its chatbot functionality, and "GPT", which stands for Generative Pre-trained Transformer, a type of large language model.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

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Connect ChatGPT + Zendesk in easier way

It's easy to connect ChatGPT + Zendesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Internal Note

    Triggers when a internal note is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Updated User

    Triggers when a user is updated in Zendesk.

  • Actions
  • Chat Completion

    Creates a model response for the given chat conversation.

  • Create completion

    Creates a completion for the provided prompt and parameters.

  • Create embeddings

    Creates an embedding vector representing the input text.

  • Create image

    Creates an image given a prompt.

  • Create moderation

    Classifies if text violates OpenAI's Content Policy

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How ChatGPT & Zendesk Integrations Work

  1. Step 1: Choose ChatGPT as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from ChatGPT to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 10:59 pm
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