Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Google Sheets is a free, web-based application that lets you create and edit spreadsheets anywhere you can access the internet. Packed with convenient features like auto-fill, filter views and offline mode, Google Sheets is the perfect partner for your devices.
Google Sheets IntegrationsZoho Desk + Google Sheets
Create Spreadsheet Row to Google Sheets from New Ticket in Zoho Desk Read More...Zoho Desk + Google Sheets
Update Spreadsheet Row in Google Sheets when New Ticket is created in Zoho Desk Read More...Zoho Desk + Google Sheets
Share Sheet in Google Sheets when New Ticket is created in Zoho Desk Read More...Zoho Desk + Google Sheets
Create Spreadsheet Row to Google Sheets from New Contact in Zoho Desk Read More...Zoho Desk + Google Sheets
Update Spreadsheet Row in Google Sheets when New Contact is created in Zoho Desk Read More...It's easy to connect Zoho Desk + Google Sheets without coding knowledge. Start creating your own business flow.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Triggers once a new spreadsheet is created.
Triggered when a new row is added to the bottom of a spreadsheet.
Trigger when a new row is added or modified in a spreadsheet.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
Insert a new row in the specified spreadsheet.
Create a new spreadsheet row or Update an existing row.
Share Google Sheet.
Update a row in a specified spreadsheet.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Zoho Desk and Google Sheets have been integrated so that users can benefit from the best of both products. Zoho Desk is a customer support platform which has been developed to help businesses in need of customer support. The platform allows users to track their conversations, manage them, and create separate tickets for different customers.
Google Sheets is a spreadsheet app which allows users to cplaborate with other people by sharing their workbooks with each other.
The integration of Zoho Desk and Google Sheets makes it possible for users to access customer support information and post messages from within their Google Sheets document. This integration also makes it possible for users to transfer information – available in the form of data – from one application to another within a few simple clicks.
Zoho Desk and Google Sheets have been integrated so that users can access customer support information on Zoho Desk within their Google Sheets document. The integration works in the fplowing manner:
The customer support team can create a ticket for a customer in Zoho Desk and will then be able to send details about the ticket to a specific Google Sheets document which belongs to the same customer. The ticket information will then be added to the document as a spreadsheet making it easy for users to refer to this information whenever they choose to do so. This means that when they want to add any new messages or comments related to that ticket, they will be able to do so easily through the spreadsheet without having to switch between applications.
The integration also allows Zoho Desk users to send messages directly from within Google Sheets. To do this, the user will first have to create a new message in the Zoho Desk application and then choose ‘Share’ from the menu which appears. They will then be able to choose the relevant Google Sheets document where they want this message to be sent from. Once the message is sent, it will be added as a new row in the spreadsheet with all the details related to the message. In this way, users do not have to worry about having to switch between applications when they want to send messages related to a particular ticket.
The main benefit of integrating Zoho Desk and Google Sheets is that customers will have an easier time accessing support information which is related to them for several reasons. Firstly, customers can receive messages related to a particular ticket directly in their spreadsheet making it possible for them to respond immediately without having to worry about switching between applications. Secondly, customers are able to access information about their tickets easily as this information is found in a single place – their spreadsheet – rather than being scattered across various applications. This makes it easier for them to know what is going on with respect to their tickets and avoid missing out on any important updates regarding these tickets. Lastly, customers can access all their tickets at once on their spreadsheet whenever they need to do so. This means that they do not have to worry about having multiple spreadsheets in order to view all their tickets at once.
In addition, the integration of Zoho Desk and Google Sheets makes it possible for businesses who use both these applications to save a lot of money because they are able to avoid purchasing numerous licenses for these two platforms. This means that they are able to save money which was previously spent on these licenses by combining these platforms into one integrated spution which provides them with everything they need without having to spend more money on anything else.
The process to integrate Zoho Desk and Google Sheets may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.