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Zendesk Sell + Intercom Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk Sell and Intercom

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zendesk Sell

Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
Intercom Alternatives

Looking for the Intercom Alternatives? Here is the list of top Intercom Alternatives

  • Zendesk Zendesk

Best ways to Integrate Zendesk Sell + Intercom

  • Zendesk Sell Intercom

    Zendesk Sell + Intercom

    Create/Update Lead to Intercom from New Task in Zendesk Sell Read More...
    Close
    When this happens...
    Zendesk Sell New Task
     
    Then do this...
    Intercom Create/Update Lead
  • Zendesk Sell Intercom

    Zendesk Sell + Intercom

    Create/Update User to Intercom from New Task in Zendesk Sell Read More...
    Close
    When this happens...
    Zendesk Sell New Task
     
    Then do this...
    Intercom Create/Update User
  • Zendesk Sell Intercom

    Zendesk Sell + Intercom

    Send Incoming Message in Intercom when New Task is created in Zendesk Sell Read More...
    Close
    When this happens...
    Zendesk Sell New Task
     
    Then do this...
    Intercom Send Incoming Message
  • Zendesk Sell Intercom

    Zendesk Sell + Intercom

    Create/Update Lead to Intercom from New Lead in Zendesk Sell Read More...
    Close
    When this happens...
    Zendesk Sell New Lead
     
    Then do this...
    Intercom Create/Update Lead
  • Zendesk Sell Intercom

    Zendesk Sell + Intercom

    Create/Update User to Intercom from New Lead in Zendesk Sell Read More...
    Close
    When this happens...
    Zendesk Sell New Lead
     
    Then do this...
    Intercom Create/Update User
  • Zendesk Sell {{item.actionAppName}}

    Zendesk Sell + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk Sell + Intercom in easier way

It's easy to connect Zendesk Sell + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Zendesk Sell & Intercom Integrations Work

  1. Step 1: Choose Zendesk Sell as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk Sell to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk Sell and Intercom

Zendesk is a customer service software that offers its users an easy way to manage ticket flow, chat, and knowledge base. It was founded in 2007 by Danish entrepreneurs Mikkel Svane and Morten Primdahl. Since then, the company has grown rapidly from its first prototype to a global customer service software which helps user communicate with their customers. Zendesk was initially intended for use only by the founders’ clients who used it for managing support tickets between their sales and product teams. However, the company grew rapidly within a few years and now it has more than 80,000 customers across the world.

In 2013, Zendesk launched Zendesk Sell, which is a platform that helps businesses build relationships with their customers through email. It integrates directly with other tops such as Intercom, Salesforce, Mailchimp, and other tops. It also provides a comprehensive dashboard that allows users to gain insights into their customers’ behavior and preferences. It allows users to create campaigns using which they can easily invite their customers to engage with them.

Intercom is another important top that helps companies connect with their customers. The top offers many features like real-time messaging, tracking of visitor behavior, tracking of lead conversion and many other useful features. This top is very helpful for businesses which rely on customer engagement to generate revenues.

Integration of Zendesk Sell and Intercom

Zendesk offers two options to integrate Zendesk Sell and Intercom. The first option is to use data connectors while the second option is to use custom code integration. The data connectors help users integrate data from Zendesk Sell and Intercom using automated workflows. They do not require any coding knowledge. If the users are concerned about security then they can opt for the custom code integration option that requires some programming knowledge. However, it is recommended to use data connectors as they are easy to use and are secure as well.

Benefits of Integration of Zendesk Sell and Intercom

Integration of Zendesk Sell and Intercom offers many benefits to companies like:

  • Better customer experience. These two tops together can help businesses provide better customer experience. Zendesk Sell helps businesses send targeted emails to their customers and track their behavior while Intercom helps them track their customer’s behavior on various channels like website, call center, etc. Both of these help achieving better customer experience by providing personalization to them.
  • Improved sales productivity. Integration of these two tops together can help companies increase their sales productivity. With data from Intercom, users can get insights into their customers’ behavior. For example, if they know that one of their customers has been visiting their website regularly but never converted into leads then they can use this information to reach out to him or her via email. Similarly, they can target all their inactive or unengaged visitors using email campaigns using Zendesk Sell. It can help them convert more of their leads into paying customers thus increasing their sales productivity.
  • Better reporting. Zendesk Sell and Intercom together provide better reporting facilities to companies. With reports from both of these tops companies can gain valuable insights into their customers’ behavior and preferences. For example, if they find out that most of their leads are coming from one particular channel then they can focus on improving that channel whereas if they find that most of them are coming from one particular person then they can try reaching out to him or her through phone calls or text messages. These insights not only help companies improve their sales but also help them save money on marketing expenses.

Companies should definitely integrate Zendesk Sell and Intercom together so that they can provide better customer experience to their customers and increase their sales productivity at the same time. They must also integrate these two tops with other tops such as Salesforce because it is essential for businesses that depend on customer engagement to generate more revenue.

The process to integrate Zendesk Sell and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.