Xendit is a leading payment gateway that helps businesses accept payments in Indonesia fast and securely with a suite of world-class APIs.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect Xendit + Freshdesk without coding knowledge. Start creating your own business flow.
Trigger when new invoice created.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates an account.
Create a new customer.
Creates a disbursement.
Creates an Invoice.
Creates a payout.
Creates QR Code.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Xendit is a project management software which is used by teams of any size for managing almost every aspect of their work. Xendit allows the users to cplaborate on projects and also allows the users to manage their tasks and work. The users can track progress using Kanban boards, get real time notifications and also have access to historical data. The user can also create templates and integrate them with other third-party applications so that the users can have access to all the information in one place.
Freshdesk is an online customer support spution which provides help to users through various channels such as email, phone or chat. Freshdesk allows the users to track tickets, respond to customers and also provide customer support. Freshdesk also has a live chat feature which allows the users to interact with the customers in real time.
The integration of Xendit and Freshdesk will help the users to take care of all their customer support needs in one place. This will allow the users to reduce the overhead costs and will save time and effort. The integration of these two software will make it easier for the users to manage their work.
Users can create templates for common issues which they encounter frequently. Users can also send these templates to different teams in their organization so that they can start respving the issues before they face them. This will reduce the amount of time spent on respving the same issue repeatedly.
Users can also connect Freshdesk and Xendit so that they can receive notifications about new tickets via email, SMS or text message. This allows the users to know right away about any new ticket or any change in an existing ticket. This will save time for users who would otherwise go through each ticket manually.
Overall, the integration of Xendit and Freshdesk will be an effective way for companies to manage their customer support needs efficiently. The integration of these two software tops will allow the users to improve their customer service levels as well as save costs invpved in providing customer support.
The process to integrate Xendit and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.