Integrate Trello with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Trello and Freshdesk

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About Trello

Trello is a team communication app that organizes your projects into boards. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations
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Best Trello and Freshdesk Integrations

  • Trello Integration Freshdesk Integration

    Trello + Freshdesk

    Create Contact from Freshdesk from Card Updated to Trello Read More...
    Close
    When this happens...
    Trello Integration Card Updated
     
    Then do this...
    Freshdesk Integration Create Contact
  • Trello Integration Freshdesk Integration

    Trello + Freshdesk

    Create Ticket from Freshdesk from Card Updated to Trello Read More...
    Close
    When this happens...
    Trello Integration Card Updated
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Trello Integration Freshdesk Integration

    Trello + Freshdesk

    Create Contact to Freshdesk from New Notification in Trello Read More...
    Close
    When this happens...
    Trello Integration New Notification
     
    Then do this...
    Freshdesk Integration Create Contact
  • Trello Integration Freshdesk Integration

    Trello + Freshdesk

    Create Ticket to Freshdesk from New Notification in Trello Read More...
    Close
    When this happens...
    Trello Integration New Notification
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Trello Integration Freshdesk Integration

    Trello + Freshdesk

    Create Contact to Freshdesk from New Card in Trello Read More...
    Close
    When this happens...
    Trello Integration New Card
     
    Then do this...
    Freshdesk Integration Create Contact
  • Trello Integration {{item.actionAppName}} Integration

    Trello + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Trello + Freshdesk in easier way

It's easy to connect Trello + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Card Archived

    Triggers the moment a Card is archived in your Trello account.

  • Card Moved to List

    Triggers once a Card is moved to a Trello List within the same board.

  • Card Updated

    Triggers the moment you update a Card in Trello.

  • New Activity

    Triggers on every new activity in Trello.

  • New Attachment

    Triggers every time a new attachment is added on board, list or card in Trello.

  • New Board

    Triggers when you add a new board in your Trello account.

  • New Card

    Triggers when a new card is added.

  • New Checklist

    Triggers every time a new checklist is created in Trello.

  • New Comment in Card

    Triggers once a Comment is added to a Trello Card.

  • New Label

    Triggers the moment you create a new label in Trello.

  • New Label Added to Card

    Triggers once you add a new label in a Trello Card.

  • New List

    Triggers whenever a new list is added on a board.

  • New Member on Card

    Triggers when a new card is added in Trello account.

  • New Notification

    Triggers the moment you receive a new notification in Trello.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Add Checklist to Card

    Adds a new (or existing) checklist to a Trello card.

  • Add Label to Card

    Adds an existing label to a specific card.

  • Add Members to Card

    Adds one or multiple members to a specific Trello card.

  • Archive Card

    Archives a card.

  • Complete Checklist Item in Card

    Complete an existing checklist Item in a Trello Card.

  • Create Board

    Creates a new board.

  • Create Card

    Creates a new card on a specific board and list.

  • Create Checklist Item in Card

    Creates a new checklist item in a Trello card.

  • Create Comment

    Creates a new comment to the specified Trello card.

  • Create Label

    Adds a new label to your chosen board.

  • Delete Checklist in Card

    Removes an existing checklist on a card.

  • Move Card to List

    Moves your selected card to a list on a specific board.

  • Remove Label from Card

    Delete an existing label from a Trello card.

  • Update Card

    Update a basic information of card such as name, description, due date, or position in list.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Trello & Freshdesk Integrations Work

  1. Step 1: Choose Trello as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Trello to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Trello and Freshdesk

First of all I will give a brief introduction to both of these products.

Trello is a web-based project management application that organizes your projects and goals into boards. It allows you to easily keep track of what you need to do, which is called “Trello cards”. In this case, we will create two boards for Trello and Freshdesk. On the left hand side of the screen, there are three tabs. “My Boards”, “Card Lists” and “Details”.

On the right hand side, there are four menu items:

Left sidebar:

  • Create Board. create a new board.
  • Create Card. create a new card on the board.
  • Add Members. add members to the board.
  • Delete Board. delete a board.
  • Settings. change the settings of the board.
  • Export. export a board as an image or PDF file.
  • Info. show information about the board such as name, description and permissions.
  • Import. import a board from an XML file.
  • Delete. delete a board or cards from a board (you can only delete cards if you are the owner of the board.
  • Refresh. refresh a board or cards on a board (you can only refresh cards if you are the owner of the board.
  • Rename. rename a board or cards on a board (you can only rename cards if you are the owner of the board.
  • Share. share a board or cards on a board (you can only share cards if you are the owner of the board.
  • Archive. archive a card or multiple cards from a board (you can only archive cards if you are the owner of the board.
  • Unarchive. unarchive a card or multiple cards from a board (you can only unarchive cards if you are the owner of the board.
  • Report Issue. report an issue to Trello Support team.
  • Help Page. go to Trello Help page.
  • Developer API. go to Trello API developer page.

The process to integrate Trello and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.