Integrate SignalWire with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between SignalWire and Freshdesk

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About SignalWire

SignalWire is an elastic cloud telecommunications platform that allows you to make calls, send text messages, create faxes and conduct video conferencing across the globe

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best SignalWire and Freshdesk Integrations

  • SignalWire Integration Freshdesk Integration

    Instagram + Freshdesk

    Create Freshdesk tickets from new media posts on Instagram Read More...
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    When this happens...
    SignalWire Integration New Media Posted
     
    Then do this...
    Freshdesk Integration Create Ticket
    If you’re looking for a way to create tickets on Freshdesk for all Instagram photos or videos, then this integration is great for you. After setting this integration up, every time you post a video or an image on Instagram, Appy Pie Connect will automatically create a ticket in Freshdesk. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How It Works
    • A new photo or video is posted on Instagram
    • Appy Pie Connect automatically creates a ticket in Freshdesk
    What You Need
    • An Instagram account
    • A Freshdesk account
  • SignalWire Integration Freshdesk Integration

    Gmail + Freshdesk

    Add notes to tickets in Freshdesk from new Gmail emails [REQUIRED : Business Gmail Account] Read More...
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    When this happens...
    SignalWire Integration New Email
     
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    Freshdesk Integration Add Notes to a Ticket

    If you’re looking for a way to improve the functionality of your helpdesk system, this Freshdesk- Gmail integration is for you. After setting this integration up, Appy Pie Connect will watch your Gmail account for new emails. Whenever an email comes to your inbox, we will automatically add a note to a ticket in your Freshdesk. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.

    Note: To use this integration you must have a Business Gmail account.

    How this Gmail-Freshdesk Integration Works
    • A new email is received on Gmail
    • Appy Pie Connect automatically adds a note to a ticket in Freshdesk
    What You Need
    • A Gmail account
    • A Freshdesk account
  • SignalWire Integration Freshdesk Integration

    Gmail + Freshdesk

    Reply Freshdesk Tickets from emails in Gmail [REQUIRED : Business Gmail Account] Read More...
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    When this happens...
    SignalWire Integration New Email
     
    Then do this...
    Freshdesk Integration Add Notes to a Ticket
    To enhance the performance of your helpdesk, you need to connect it with multiple apps so that you monitor it from anywhere, anytime. This connect is one of the best ways to keep a close eye on your helpdesk tickets. After setting this integration up, you can reply to your Freshdesk tickets from Gmail emails. You can set up a search term for your emails so that it triggers for those emails that are related tickets’ responses.
    How It Works
    • A new email is received on Gmail
    • Appy Pie Connect automatically posts the reply to a ticket in Freshdesk
    What You Need
    • A Gmail account
    • A Freshdesk account
  • SignalWire Integration Freshdesk Integration

    Judge.me Product Reviews + Freshdesk

    create tickets on Freshdesk for any new bad Judge.me reviews Read More...
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    When this happens...
    SignalWire Integration New Review
     
    Then do this...
    Freshdesk Integration Create Ticket
    Want to automatically create tickets on Freshdesk for new bad Judge.me reviews? Use this integration, and Appy Pie Connect will take care of it for you. After setting up this integration, This Appy Pie Connect searches your Judge.me reviews for poor quality or low-quality reviews and then creates a ticket in Freshdesk with a copy of that review.
    How This Judge.me-Freshdesk Integration Work
    • A negative review is received on Judge.me
    • Appy Pie Connect creates a new ticket on Freshdesk
    What You Require
    • Judge.me account
    • Freshdesk account
  • SignalWire Integration Freshdesk Integration

    Gmail + Freshdesk

    Create Contact to Freshdesk from New Attachment in Gmail Read More...
    Close
    When this happens...
    SignalWire Integration New Attachment
     
    Then do this...
    Freshdesk Integration Create Contact
  • SignalWire Integration {{item.actionAppName}} Integration

    SignalWire + {{item.actionAppName}}

    {{item.message}} Read More...
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    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect SignalWire + Freshdesk in easier way

It's easy to connect SignalWire + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Call Recording

    Triggers when a new call recording is created.

  • New Faxing

    Triggers when a new faxing is created.

  • New Phone Calls

    Triggers when a new phone call is created.

  • New Text Messages

    Triggers when a new text message arrives.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Make Calls

    Make a phone call.

  • Send a Multimedia Message

    Send a Multimedia Message (MMS).

  • Send a Text Message

    Sends a Text Message.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How SignalWire & Freshdesk Integrations Work

  1. Step 1: Choose SignalWire as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from SignalWire to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.