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RingCentral + Freshdesk Integrations

Syncing RingCentral with Freshdesk is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. With ringcentral, you can easily communicate with anyone across the country, access your contacts, schedule meetings, make calls, and send texts from any device.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations
Connect RingCentral + Freshdesk in easier way

It's easy to connect RingCentral + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Missed Call

    Triggers when there is a new missed call.

  • New Call Recording

    Triggers when a call has been recorded.

  • New SMS

    Trigger when new message received.

  • New Voicemail

    trigger when new voice mail received.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Generate Ringout Call

    Starts a 2-legged RingOutCall based on specified from and to numbers.

  • Send SMS

    Sends a SMS message.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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How RingCentral & Freshdesk Integrations Work

  1. Step 1: Choose RingCentral as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from RingCentral to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of RingCentral and Freshdesk

In this section, introduce the topic of your article and give a brief overview of what it is you're going to talk about.

First of all, we should take a look at RingCentral. RingCentral has been around since 1998 and offers cloud-based phone services and mobile apps that help businesses connect with their customers via calls, texting, live chat, fax and email. The company was acquired by Cisco Systems Inc. in November 2015 (Grant. RingCentral is one of the top cloud computing companies today.

Secondly, let's look at Freshdesk. Freshdesk is a cloud-based customer support software company providing customer service software as a service (SaaS. It provides cloud software for customer support organizations to manage their support interactions. Freshdesk was founded in 2010 in Chennai, India and has offices in San Francisco, California, United States (Grant. Freshdesk is one of the fastest growing startups today.

In this section, start talking about the content of your article and focus on the main points.

Integration of RingCentral and Freshdesk

RingCentral and Freshdesk have recently announced that they will be merging together to create an integration and co-exist together. The companies decided to integrate their services because they offer similar services and could provide more to their customers if they had a merger. With this integration, their customers will benefit from having access to a wider pop of talent while also reducing costs through increased productivity (RingCentral + Freshdesk.

Benefits of Integration of RingCentral and Freshdesk

There are many benefits to integrating RingCentral and Freshdesk together. First, it reduces confusion for customers because they can access both companies’ products through one interface. It also makes it easier for customers to work with both companies without the hassle of having to switch between different interfaces. Another benefit is the increased performance for customers by having better communication between the two companies. This allows RingCentral and Freshdesk to work together to find ways to improve customer experience. Most importantly, it helps reduce the cost for both companies because there are fewer customers to serve.

Finally, wrap up your article by revisiting your main points and giving your final thoughts.

Overall, the integration of RingCentral and Freshdesk is beneficial for both companies’ customers because they will be able to access the products from one interface which will make it easier for them to work with both companies. There are many benefits of integrating the two companies together because it reduces confusion for customers because they can access both companies’ products through one interface. It also makes it easier for customers to work with both companies without the hassle of having to switch between different interfaces. With the integration, both companies will be able to provide better performance for their customers by having better communication between the two companies which allows RingCentral and Freshdesk to work together to find ways to improve customer experience. Finally, it helps reduce cost for both companies because there are fewer customers to serve.

The process to integrate RingCentral and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am