Integrate pipelinedeals with Freshdesk

With the launch of Freshdesk, pipelinedeals has become a global customer experience platform. The integration of both brings a new level of excellence in customer service.

Integration of pipelinedeals and Freshdesk

Through the integration of pipelinedeals and Freshdesk, Freshdesk has started to provide better customer support experience. It has also improved customer engagement and increased sales.

Benefits of Integration of pipelinedeals and Freshdesk

• Enhanced Customer Support Experience

Freshdesk has added many new features to its platform like email tracking, smart reply, chat for mobile devices etc. With these features, it has become easier for customers to communicate with companies through emails and get instant notifications. This will certainly enhance the customer’s image of the company. Now it is much easier for companies to respond to customer queries. They can track their customer’s support requests with full transparency. Also, they can respond to customer queries on any device – desktop, smartphone or tablet. This will make the customer feel that he is getting personalized service. Thus it will enhance the customer’s experience.

• Improved Customer Engagement & Increased Sales

The integration of pipelinedeals and Freshdesk is one of the best ways to improve customer engagement and increase sales. Companies can now get details about their leads on Freshdesk and respond accordingly. That will help companies increase sales by attracting new leads and nurturing them so that they buy from you. Customers who already have an account on Freshdesk will be able to check their previous support requests, which will improve their trust on the company and increase its sales. Also, as mentioned earlier, companies can easily respond to customers through emails and chats as well as track all the communication between them. Thus this will enhance the customer engagement. Online surveys are another feature which helps companies increase sales by bringing more leads and nurturing them through emails and push notifications. Surveys enable companies to know what customers really want and how they want it, which ultimately helps companies increase sales by building products according to the needs of their customers.

Integrating pipelinedeals with Freshdesk will create a new standard of excellence in customer service. It will surely give companies a competitive advantage over other competitors.

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