PipelineDeals is the first sales productivity platform that combines sales engagement and CRM in a single, user-friendly app.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
pipelinedeals + FreshdeskCreate Contact from Freshdesk from list deal stages to pipeline deals Read More...
pipelinedeals + FreshdeskCreate Ticket from Freshdesk from list deal stages to pipeline deals Read More...
pipelinedeals + FreshdeskCreate Contact to Freshdesk from New Company in pipeline deals Read More...
pipelinedeals + FreshdeskCreate Ticket to Freshdesk from New Company in pipeline deals Read More...
pipelinedeals + FreshdeskCreate Contact from Freshdesk from get event categories to pipeline deals Read More...
It's easy to connect pipelinedeals + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a deal in your PipelineDeals account is updated from one status to another.
Triggers when a deal in your PipelineDeals account is moved from one deal stage to another.
Triggers when a new company is created in your PipelineDeals account.
Triggers when a new deal is created in your PipelineDeals account.
Triggers when a new person, lead, or contact is created in your PipelineDeals account.
get event categories
Hidden Trigger to list Person list
list deal stages
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates a new activity associated to an existing person, company or deal.
Creates a new company in your PipelineDeals account.
Creates a new deal in your PipelineDeals account.
Creates a new person in your PipelineDeals account.
Creates a new calendar task in your PipelineDeals account.
Updates an existing company in your PipelineDeals account.
Updates an existing deal in your PipelineDeals account.
Updates an existing person in your PipelineDeals account.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
With the launch of Freshdesk, pipelinedeals has become a global customer experience platform. The integration of both brings a new level of excellence in customer service.
Through the integration of pipelinedeals and Freshdesk, Freshdesk has started to provide better customer support experience. It has also improved customer engagement and increased sales.
Freshdesk has added many new features to its platform like email tracking, smart reply, chat for mobile devices etc. With these features, it has become easier for customers to communicate with companies through emails and get instant notifications. This will certainly enhance the customer’s image of the company. Now it is much easier for companies to respond to customer queries. They can track their customer’s support requests with full transparency. Also, they can respond to customer queries on any device – desktop, smartphone or tablet. This will make the customer feel that he is getting personalized service. Thus it will enhance the customer’s experience.
The integration of pipelinedeals and Freshdesk is one of the best ways to improve customer engagement and increase sales. Companies can now get details about their leads on Freshdesk and respond accordingly. That will help companies increase sales by attracting new leads and nurturing them so that they buy from you. Customers who already have an account on Freshdesk will be able to check their previous support requests, which will improve their trust on the company and increase its sales. Also, as mentioned earlier, companies can easily respond to customers through emails and chats as well as track all the communication between them. Thus this will enhance the customer engagement. Online surveys are another feature which helps companies increase sales by bringing more leads and nurturing them through emails and push notifications. Surveys enable companies to know what customers really want and how they want it, which ultimately helps companies increase sales by building products according to the needs of their customers.
Integrating pipelinedeals with Freshdesk will create a new standard of excellence in customer service. It will surely give companies a competitive advantage over other competitors.
The process to integrate pipelinedeals and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.