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MongoDB Realm + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between MongoDB Realm and Freshdesk

  • No code
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  • Lightning Fast Setup
About MongoDB Realm

MongoDB Realm is a development platform designed for modern, data-driven applications. You can use Realm to build mobile, web, desktop, and IoT.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate MongoDB Realm + Freshdesk

  • MongoDB Realm Freshdesk

    MongoDB Realm + Freshdesk

    Create Contact to Freshdesk from New User in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Freshdesk Create Contact
  • MongoDB Realm Freshdesk

    MongoDB Realm + Freshdesk

    Create Ticket to Freshdesk from New User in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New User
     
    Then do this...
    Freshdesk Create Ticket
  • MongoDB Realm Freshdesk

    MongoDB Realm + Freshdesk

    Create Contact to Freshdesk from New Service in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New Service
     
    Then do this...
    Freshdesk Create Contact
  • MongoDB Realm Freshdesk

    MongoDB Realm + Freshdesk

    Create Ticket to Freshdesk from New Service in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New Service
     
    Then do this...
    Freshdesk Create Ticket
  • MongoDB Realm Freshdesk

    MongoDB Realm + Freshdesk

    Create Contact to Freshdesk from New Push notification in MongoDB Realm Read More...
    Close
    When this happens...
    MongoDB Realm New Push notification
     
    Then do this...
    Freshdesk Create Contact
  • MongoDB Realm {{item.actionAppName}}

    MongoDB Realm + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect MongoDB Realm + Freshdesk in easier way

It's easy to connect MongoDB Realm + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Push notification

    Triggers when a new push notification is created

  • New Service

    Triggers when a new service is created

  • New User

    Triggers when a new user is created

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Confirm Pending User

    Confirm a pending user

  • Create Service

    Create a service

  • Create Trigger

    Creates a Trigger

  • Create User

    Creates a User

  • Delete Push Notification

    Delete a pus notification

  • Delete Trigger

    Delete a trigger

  • Delete User

    Delete a User

  • Disable User

    Disable a User

  • Enable User

    Enable a User

  • Update Trigger

    Update a trigger

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How MongoDB Realm & Freshdesk Integrations Work

  1. Step 1: Choose MongoDB Realm as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from MongoDB Realm to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of MongoDB Realm and Freshdesk

MongoDB Realm is an Enterprise version of the MongoDB. It provides security, authentication and authorization for the data in the database. The MongoDB Realm is a lightweight NoSQL database that allows cross-platform access to documents and key-value pairs. As the name suggests, the MongoDB Realm supports multiple realms for storing the data. Realms can be accessed by users who have been authenticated based on different rpes.

Freshdesk is a customer support platform that offers intelligent automation, powerful analytics and simple tops to manage customer relationships.

There are various reasons why integration between MongoDB Realm and Freshdesk makes sense. Integration of MongoDB Realm and Freshdesk requires a database server, hence both the systems can be synchronized with each other. This synchronization will enable the data from MongoDB Realm to be updated in Freshdesk. Other than this, both the systems can be integrated so that the data from MongoDB Realm can be used for response generation in Freshdesk. For example, if a user registers a complaint in Freshdesk, then a ticket can be created in MongoDB Realm. In this way, the information entered in Freshdesk regarding the ticket can be updated in MongoDB Realm.

Additionally, integration of MongoDB Realm and Freshdesk will enable real time cplaboration between the users. This means that real time updates regarding any changes in the data that occurs in either of the systems will be updated in the other system as well. For example, if a user logs in to Freshdesk and creates a new request, then the same information will be stored in MongoDB Realm. The other users who have access to both these systems will get real time updates about this request. The users can also view the history of changes made to any document and can view different versions of it. In addition to this, the users can use this feature to access historical records of documents that have been changed since their creation. This can be done through the use of distinct queries made on the database server.

As mentioned above, there are various benefits of integration of MongoDB Realm and Freshdesk. Some of them are listed below:

The process to integrate MongoDB Realm and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.