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Mautic + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Mautic and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Mautic

Mautic is an open source marketing automation tool that helps businesses communicate with their audience at the right time.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Mautic + Freshdesk

  • Mautic Freshdesk

    Mautic + Freshdesk

    Create Contact to Freshdesk from New Contact in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Freshdesk Create Contact
  • Mautic Freshdesk

    Mautic + Freshdesk

    Create Ticket to Freshdesk from New Contact in Mautic Read More...
    Close
    When this happens...
    Mautic New Contact
     
    Then do this...
    Freshdesk Create Ticket
  • Mautic Freshdesk

    Mautic + Freshdesk

    Create Contact from Freshdesk from Updated Contact to Mautic Read More...
    Close
    When this happens...
    Mautic Updated Contact
     
    Then do this...
    Freshdesk Create Contact
  • Mautic Freshdesk

    Mautic + Freshdesk

    Create Ticket from Freshdesk from Updated Contact to Mautic Read More...
    Close
    When this happens...
    Mautic Updated Contact
     
    Then do this...
    Freshdesk Create Ticket
  • Mautic Freshdesk

    Mautic + Freshdesk

    Create Contact to Freshdesk from New Marketing Message in Mautic Read More...
    Close
    When this happens...
    Mautic New Marketing Message
     
    Then do this...
    Freshdesk Create Contact
  • Mautic {{item.actionAppName}}

    Mautic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Mautic + Freshdesk in easier way

It's easy to connect Mautic + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Contact

    Triggers when a new contact is created.

  • New Form Entry

    Triggers when a form is submitted.

  • New Marketing Message

    Triggers when new marketing message created.

  • New Text Message

    Triggers when new text message created.

  • Updated Contact

    Triggers when a contact updated.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Marketing Message

    Create a marketing message.

  • Create Text Message

    Create a text message

  • Create or Update Contact

    Creates a new contact or updates and existing contact.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Mautic & Freshdesk Integrations Work

  1. Step 1: Choose Mautic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Mautic to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Mautic and Freshdesk

  • Mautic?
  • Mautic is a marketing automation top which helps in the automation of tasks, tracking of leads and targeted marketing. It can be installed on one’s own server or cloud.

  • Freshdesk?
  • Freshdesk is a customer support software that helps to create an efficient customer support system. It helps you to track your customers, respve their queries and provide better customer support.

    Mautic and Freshdesk Integration

    The integration of Freshdesk with Mautic can help you to automate the process of sending emails to your customers. It also helps to track your leads and improve your sales. The integration supports lead scoring using Mautic’s lead score card. The integration also supports the export of leads from Freshdesk to Mautic. This allows you to create custom fplow up sequences for your leads. You can also use the Mautic workflow to send an SMS/Email/Call to your leads automatically.

  • Integration of Mautic and Freshdesk
  • To integrate Freshdesk with Mautic, you need the fplowing information:

    API Key – This can be found under settings -> account -> API Keys . You need the “Client ID” and “Secret Key”. These keys are specific to your account and should not be shared with anyone.

    – This can be found under settings -> account -> . You need the “Client ID” and “Secret Key”. These keys are specific to your account and should not be shared with anyone. User Email Address – This can be found in the user overview page in Freshdesk. It has the format [email protected] [Freshdesk_name].freshapps.com. You need this name in order to create a contact in Freshdesk for a user in Mautic.

    – This can be found in the user overview page in Freshdesk. It has the format [email protected] [Freshdesk_name].freshapps.com. You need this name in order to create a contact in Freshdesk for a user in Mautic. User First Name – This can be found in the user overview page in Freshdesk. It has the format [first_name] [last_name] [Freshdesk_name].freshapps.com. You need this name in order to create a contact in Freshdesk for a user in Mautic.

    – This can be found in the user overview page in Freshdesk. It has the format [first_name] [last_name] [Freshdesk_name].freshapps.com. You need this name in order to create a contact in Freshdesk for a user in Mautic. User Last Name – This can be found in the user overview page in Freshdesk. It has the format [last_name] [Freshdesk_name].freshapps.com. You need this name in order to create a contact in Freshdesk for a user in Mautic.

    – This can be found in the user overview page in Freshdesk. It has the format [last_name] [Freshdesk_name].freshapps.com. You need this name in order to create a contact in Freshdesk for a user in Mautic. Contact Title – This you need to set yourself. It will be used as the title for contacts created from Freshdesk users in Mautic.

    – This you need to set yourself. It will be used as the title for contacts created from Freshdesk users in Mautic. Contact Description – This you need to set yourself. It will be used as the description for contacts created from Freshdesk users in Mautic.

    The integration is done by creating a node with mautic-integration tag and mautic-nodeid attribute with the value of the node id which you want to use for integrating with Freshdesk. The node id can be found by navigating to ‘Node Settings’ > ‘Details’ > copy the Node ID number there (for example, node123. Use this number for mautic-nodeid attribute in integration node configuration which you will create next using the steps below:

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.