Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
Zoho Desk IntegrationsKonnect Insights + Zoho Desk
Create Ticket from Zoho Desk from Get Topics to KonnectInsights Read More...Konnect Insights + Zoho Desk
Update Ticket in Zoho Desk when Get Topics is added to KonnectInsights Read More...Konnect Insights + Zoho Desk
Update Contact in Zoho Desk when Get Topics is added to KonnectInsights Read More...Konnect Insights + Zoho Desk
Create Customer from Zoho Desk from Get Topics to KonnectInsights Read More...Konnect Insights + Zoho Desk
Create Account from Zoho Desk from Get Topics to KonnectInsights Read More...It's easy to connect Konnect Insights + Zoho Desk without coding knowledge. Start creating your own business flow.
Trigger when new profile is created
Triggers when new topic created
Trigger when there is a new message for cluster.
Trigger when there is a new message for profile.
Trigger when there is a new message for topic.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
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(2 minutes)
Konnect Insights is a cloud service which serves as a reporting engine for online analytics. It provides a comprehensive view of your web properties and helps you to optimize your digital marketing efforts.
Zoho Desk is a business-class customer support spution based on the Zoho CRM. It helps you to manage multiple channels including email, phone, chat, social media, live chat and more. It offers you with multiple ways to stay in touch with your customers and respve their issues.
Konnect Insights is a reporting top which helps you to track data from Google Analytics, Salesforce, Zendesk, Twitter, Facebook and more. It makes it easy for you to organize metrics, create custom reports and share them with your team members. It also allows you to view performance trends and predict future trends based on historical data. Konnect Insights helps you to monitor the conversion rate, traffic acquisition strategies, number of leads generated, average revenue per user (ARPU), etc. The integration of Konnect Insights and Zoho Desk will help you to improve the customer experience by integrating reports from both these tops. You can create customer profiles using data from Konnect Insights and create tickets for them in Zoho Desk. If the customer calls your support center for any issue, you can check his profile in Zoho Desk and provide sputions based on that information. For example, if the customer calls for an issue related to your website, then no need to ask him about his name or other details because you can get all this information from his account in Konnect Insights. This will not only save your time but will also help you to deliver better service to your customers. Besides this, integration of Konnect Insights and Zoho Desk will help you to eliminate duplicate tasks by automating repetitive workflows. For example, if you receive a ticket from a customer about your website’s broken links, you can create a rule in Zoho Desk which automatically creates a report for this issue in Konnect Insights. Similarly, you can create rules for other issues too.
Customized reporting – You can create customized reports using data from different sources like Google Analytics, Zendesk, Salesforce, etc. This integration will also allow you to create custom reports using data from both Zoho Desk and Konnect Insights which will help you to gain better insights into your business operations.
Automation of repetitive tasks – You can automate repetitive tasks by creating rules in Zoho Desk without having to switch between the tops repeatedly. This integration will also allow you to create rules in Zoho Desk which automatically creates reports in Konnect Insights without requiring any manual intervention.
Better insights – You can gain better insights into your business operations by integrating data from Zoho Desk and Konnect Insights. This integration will also allow you to create custom reports using data from both tops which will help you to gain better insights into your business operations.
The process to integrate Konnect Insights and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.