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Jira Software Cloud + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Jira Software Cloud and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Jira Software Cloud

Jira Cloud is a leading task manager and bug tracker that helps your team manage their projects efficiently while building a better software. Nowadays, Jira Cloud is a popular choice for IT companies for workflow management.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Jira Software Cloud + Freshdesk

  • Jira Software Cloud Freshdesk

    Jira Software Cloud + Freshdesk

    Create Contact to Freshdesk from New Issue in Jira Software Cloud Read More...
    Close
    When this happens...
    Jira Software Cloud New Issue
     
    Then do this...
    Freshdesk Create Contact
  • Jira Software Cloud Freshdesk

    Jira Software Cloud + Freshdesk

    Create Ticket to Freshdesk from New Issue in Jira Software Cloud Read More...
    Close
    When this happens...
    Jira Software Cloud New Issue
     
    Then do this...
    Freshdesk Create Ticket
  • Jira Software Cloud Freshdesk

    Jira Software Cloud + Freshdesk

    Create Contact from Freshdesk from Updated Issue to Jira Software Cloud Read More...
    Close
    When this happens...
    Jira Software Cloud Updated Issue
     
    Then do this...
    Freshdesk Create Contact
  • Jira Software Cloud Freshdesk

    Jira Software Cloud + Freshdesk

    Create Ticket from Freshdesk from Updated Issue to Jira Software Cloud Read More...
    Close
    When this happens...
    Jira Software Cloud Updated Issue
     
    Then do this...
    Freshdesk Create Ticket
  • Jira Software Cloud Freshdesk

    Jira Software Cloud + Freshdesk

    Create Contact to Freshdesk from New Issue (Via JQL) in Jira Software Cloud Read More...
    Close
    When this happens...
    Jira Software Cloud New Issue (Via JQL)
     
    Then do this...
    Freshdesk Create Contact
  • Jira Software Cloud {{item.actionAppName}}

    Jira Software Cloud + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Jira Software Cloud + Freshdesk in easier way

It's easy to connect Jira Software Cloud + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Comment

    Triggers when a new comment is added.

  • New Issue

    Triggers when a new issue is created.

  • New Issue (Via JQL)

    Triggers when a new issue is added that matches some JQL.

  • Updated Issue

    Triggers when an existing issue is updated.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Issue

    Creates a new issue.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Jira Software Cloud & Freshdesk Integrations Work

  1. Step 1: Choose Jira Software Cloud as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Jira Software Cloud to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.