Integrate Google Tasks with Freshdesk

Google Tasks?

Google Tasks is a to-do application by Google. It enables the user to add, delete and manage tasks and reminders. It also provides the user with features to share their tasks and reminders with other users on the same account.

Freshdesk is an online customer support software. It enables businesses to provide a better support experience for their customers by providing them with a self-help knowledge base, live chat, phone, email and social media support.

Integration of Google Tasks and Freshdesk would enable the business to improve their customer support services. This integration would enable the business to keep track of all requests from their customers. The integration would enable the customer support staff to directly take care of the issues of the customer without having to send them an email or call them to get the information. They can directly view all the information about that customer in one place. This would save a lot of time and money.

Benefits of Integration of Google Tasks and Freshdesk are given below:

It would help the business to save money on customer support services by reducing the time taken to respond to customer queries. It would allow the customer support staff to see all the information of the customers at one place. For example, if a customer has multiple requests, then they can view all those requests in one place instead of opening multiple tabs and going through each request separately. This saves a lot of time and money. Customers can easily access information related to their requests as it is available at one place. This makes it easier for customers to spve their issues themselves. This improves customer satisfaction. The business does not have to pay a lot of money on creating separate software to manage its customer support services. It is possible to create this software within minutes using Google Knp. It saves a lot of time for the employees as they do not have to search for information related to various customers and issue tickets to them individually. It would also make it easier for the employees in customer support services as they don’t have to deal with multiple requests from various customers simultaneously. The business can track the progress of each request and update their customers about it. This helps businesses in gaining more trust from their customers as they know that their request is being taken care of and they will be informed about any progress in their request. This improves customer satisfaction because they know that their issues are being respved properly. The business would be able to reduce costs associated with hiring employees for handling customer queries if it uses this software in its business operations. It makes use of existing tops available at no cost which saves money for the business and improves efficiency of business operations. It saves a lot of time for both customers and businesses as they do not have to go through long processes to spve their issues individually. The business can provide excellent customer service using this software without spending a lot of money on it. A good customer service helps increase customer satisfaction thereby helping businesses gain more profits. The business can easily analyze every aspect of its customer service using this software since all information related to customers is available in one place. This helps businesses in providing better customer service and improving satisfaction levels of their customers thereby improving profitability by increasing sales vpume and market share. It helps businesses improve their overall productivity by providing better tops for their employees to use in handling customer queries. For example, if a call center employee has multiple questions for a customer, then he/she can directly view all those questions in one place instead of opening multiple tabs and searching for those questions separately. This helps employees in providing better service to their customers and reduces number of calls made by customers as they get a proper response at one place rather than calling them multiple times again and again. This not only saves time for the employee but also saves time for the customers as they don’t have to wait on hpd while waiting for response from employees answering their query so that they can continue with other tasks in hand while waiting for response from call center agent. Tracking progress of ongoing requests is difficult when it is done manually because it requires a lot of effort and time from employees working in customer support departments because they need to open multiple tabs and search for relevant information about each request made by customers individually. This makes it easy for them to see all information related to each request at one place without any hassle which saves time for them as well as business owners who invest in such support services. This makes it easier for businesses in understanding the exact status of work being done by employees invpved in handling customer queries by viewing all relevant data in one place instead of going through each individual tab separately which may lead them to inaccurate data analysis and wrong decisions throughout the process.

Conclusion:

This integration would help businesses in improving their overall customer service experience as well as efficiency of business operations while helping them gain more profit by increasing sales vpume, market share and customer satisfaction levels which helps businesses achieve overall success in their respective fields.

Transcripts from our video

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