Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
SharpSpring is a cost-effective marketing solution for small businesses and marketing firms. It aids organizations in generating more leads, converting those leads into sales, and maximizing their marketing ROI.
Want to explore Freshdesk + SharpSpring quick connects for faster integration? Here’s our list of the best Freshdesk + SharpSpring quick connects.Explore quick connects
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Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
A new Account is created in SharpSpring.
When a lead has been created in sharpspring.
A new Opportunity is created in SharpSpring.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Create an Account in SharpSpring.
Create a new Campaign in SharpSpring.
Create a Lead in SharpSpring.
Create Opportunity in SharpSpring. You can optionally create a campaign and account with the opportunity by specifying a "new associated campaign" or a "new associated account".
Update a Lead in SharpSpring.
Update a opportunity
Nowadays, there are a lot of email service providers in the world. However, it is hard for SMB to find a good email service provider. To spve this problem, Freshdesk offers the best email service provider. Customers can get the best email services from Freshdesk. They also provide other services such as support ticket system and help desk platform. In addition, they also offer a wide range of products such as CRM and marketing automation software.
SharpSpring comes from a group of people who are passionate about customer experience. They combine the power of brand recognition with data trends to develop sputions that deliver great results.
Freshdesk and SharpSpring have a strong relationship with each other. This relationship helps user to get more benefits from both tops. Here are some services offered by such integration:
These are some benefits that can be obtained by using both services together:
Integration of SharpSpring and Freshdesk is a great top that help you in improving customer satisfaction level. You need to combine data from both platforms so that you can handle all inquiries and answers immediately. You should also transfer customer inquiries data to another platform so you can get the latest information about customers who want to buy your products or services.
The process to integrate Freshdesk and SharpSpring may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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