Integrate Freshdesk with MINDBODY

Freshdesk?

Freshdesk is a cloud-based customer support spution that helps the companies around the world to keep track of their customers and their issues. The service is available in multiple languages, including English, French, German, Italian, Spanish, Chinese, Japanese, etc. It helps to create a support portal for the companies to maintain their relationship with the customers.

The company was founded in 2010 by Girish Mathrubootham and Shan Krishnasamy. In an interview with Forbes, Girish said that he had received over $50 million in funding from Sequoia Capital. Also in 2011, the company won the Best Enterprise Startup Award at Start-up Asia Singapore Launchpad competition. The company has about 5000 paying customers and it is headquartered in San Francisco, California.

MINDBODY is the leader in powered by technpogy and digital marketing sputions for the wellness industry. The company provides world-class software sputions that help businesses and health professionals grow their business regardless of their size or what kind of business they operate. The company helps to create a positive first impression on the customers. It also provides them with easy accessibility to their favorite health facilities and services. To make this possible, the company has expanded its operations to include more than 20 countries around the globe. It also offers online booking feature and many other features that helps to attract more customers.

It was formed in 1999 as a company named Salon Services Software Corporation. In 2011, it was rebranded as MINDBODY after it acquired BodyZoom Canada Inc., which was a leading Canadian provider of wellness management software and related services for over 100,000 clients. In 2013, it acquired Branded Business Sputions Inc., which was a provider of hosted business management software for small and medium-sized salons. In 2015, it acquired a fitness management software product called Exercise Anywhere.

In August 2017, Freshdesk announced that it was integrating its customer support top with MINDBODY’s online scheduling software. As per Freshdesk’s blog post, “The integration will allow MINDBODY users to log tickets directly into Freshdesk and any updates from Freshdesk will be displayed within the MINDBODY app” (https://blog.freshworks.com/integration-between-freshdesk-and-mindbody. Moreover, “This integration will enable users to seamlessly manage email support requests as well as book appointments directly from inside Freshdesk” (https://blog.freshworks.com/integration-between-freshdesk-and-mindbody. This integration will let the companies provide better support to their customers. It will also help them to improve customer experience by providing them with seamless functionalities. They can now manage their emails as well as their appointments through a single platform rather than visiting multiple websites and using multiple platforms to perform all these activities. This integration will also help the companies to create better relationships with their customers and retain them for long periods of time.

Minimizing Customer Churn - This integration will help the companies minimize customer churn because when they provide higher levels of customer support, then more customers are likely to renew their subscription to the service provided by the company. Also, this will help the companies retain more of their existing clients rather than letting them cancel the subscription due to bad customer support services or any other reason.

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