Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.Deskpro Integrations
Freshdesk + DeskproAdd Message to Ticket in Deskpro when New Contact is created in Freshdesk Read More...
Freshdesk + DeskproUpdate Ticket in Deskpro when New Contact is created in Freshdesk Read More...
It's easy to connect Freshdesk + Deskpro without coding knowledge. Start creating your own business flow.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Triggers when a new organization is created.
Triggers when a new person is created.
Triggers when a new ticket is created.
Triggers when a ticket is answered.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Add a new note to an existing ticket.
Create a new organization.
Creates a new person.
Creates a new ticket.
Update an existing ticket.
Freshdesk is the world’s leading cloud based customer support software. It gives the power to manage support cases, email, social media, and many other customer related functions from a single platform. Freshdesk was launched on June 24 2010 by Girish Mathrubootham. The company was founded in Chennai, India.
After the launch of Deskpro, Freshdesk integrated with Deskpro to provide a complete customer support spution and take their customer service to next level.
Integration of Freshdesk and Deskpro:
Deskpro is a cloud based contact center spution that enables you to integrate all your customer support channels to one place and create a seamless experience for your customers. Deskpro is a SaaS (Software as a Service. based system that can be accessed from anywhere as it is hosted in the cloud. Deskpro offers customer service via email, chat, phone calls or tweets.
Benefits of Integration of Freshdesk and Deskpro:
The integration of Freshdesk and Deskpro will bring the fplowing benefits:
Freshdesk and Deskpro are two different cloud based systems but both are very useful when used together. The integration of these two platforms will provide a complete spution for managing customer service and help companies save money by reducing manual efforts. There will be less chances of errors as well.
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