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Device Magic + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Device Magic and Freshdesk

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About Device Magic

Build custom forms to capture important data through your mobile device with Device Magic. Save time, get better data, and automate your business.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Device Magic + Freshdesk

  • Device Magic Freshdesk

    Device Magic + Freshdesk

    Create Contact to Freshdesk from New Submission in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Freshdesk Create Contact
  • Device Magic Freshdesk

    Device Magic + Freshdesk

    Create Ticket to Freshdesk from New Submission in DeviceMagic Read More...
    Close
    When this happens...
    Device Magic New Submission
     
    Then do this...
    Freshdesk Create Ticket
  • Device Magic Device Magic

    Freshdesk + Device Magic

    Dispatch Form in DeviceMagic when New Contact is created in Freshdesk Read More...
    Close
    When this happens...
    Device Magic New Contact
     
    Then do this...
    Device Magic Dispatch Form
  • Device Magic Device Magic

    Freshdesk + Device Magic

    Dispatch Form in DeviceMagic when New Ticket is created in Freshdesk Read More...
    Close
    When this happens...
    Device Magic New Ticket
     
    Then do this...
    Device Magic Dispatch Form
  • Device Magic Device Magic

    Freshdesk + Device Magic

    Dispatch Form in DeviceMagic when Update Ticket is added to Freshdesk Read More...
    Close
    When this happens...
    Device Magic Update Ticket
     
    Then do this...
    Device Magic Dispatch Form
  • Device Magic {{item.actionAppName}}

    Device Magic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Device Magic + Freshdesk in easier way

It's easy to connect Device Magic + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Submission

    Triggers when your form receives a new submission.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Dispatch Form

    Dispatches a Form to a target Device. This is only available to trial and enterprise organizations.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Device Magic & Freshdesk Integrations Work

  1. Step 1: Choose Device Magic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Device Magic to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Device Magic and Freshdesk

Device Magic is a device management company. Device Magic offers a powerful and scalable platform for managing devices, applications, and users on a broad range of platforms, including Apple iOS, Android, Mac OS X, Windows, and Linux. It helps IT organizations to manage their devices, apps and users from a single central location.

Freshdesk is a cloud-based customer support software as a service (SaaS. company based in India. The company was started by Girish Mathrubootham and Shan Krishnasamy in Chennai, India in August 2010. Freshdesk’s main product is a customer support application that allows companies to communicate with their customers via email, phone or social media networks.

  • Integration of Device Magic and Freshdesk
  • Integration of Device Magic and Freshdesk is an effective way to manage devices and users’ activities. There are many benefits of integration of Device Magic and Freshdesk, including:

    • Easy deployment of devices

    If there are lots of devices that need to be deployed, the process can be made easier by integrating Device Magic and Freshdesk. With integration between two products, you can use Freshdesk to get client information (such as name, location, phone numbers), while using Device Magic to set up the device (like installing or uninstalling apps. This will help both IT administrators and the users to work smoothly without any hassle.

    • Easy user management

    IT administrators can manage users’ activities through integration between Device Magic and Freshdesk. For example, if you have an app that needs to be installed on all devices that are owned by your clients, then you can use Device Magic to install the app while using Freshdesk to track the activity. This will allow your clients to use your apps easily while allowing you to track their activities easily too.

    • Easy device troubleshooting

    If any problem occurs in any device, you can fix it easily by integrating Device Magic with Freshdesk. Since Device Magic enables you to monitor the status of any device at any time, you will always know when there is any problem with the devices owned by your clients. When you know about the problem, you can spve it quickly by contacting the relevant person directly. This will give your clients easy access to your services. The process can be made even simpler by using Freshdesk’s powerful reporting capabilities to monitor the status of all devices owned by your clients.

    • Easy integration with Freshdesk’s other modules

    You can integrate Device Magic with Freshdesk’s other modules easily. For example, when you integrate Device Magic with Freshdesk’s “Knowledge” module, you can use it to track when each support query was created by the client, when it was closed by the technician, when it was spved by the technician, etc. This will help you keep track of all support queries that were created by your clients. Besides this, you can also use Freshdesk’s “Automatic Ticket Closing” capability to automatically close tickets that were spved by technicians. This will save you time and effort since it will automatically close all tickets that had been spved by technicians. There are many other ways in which you can integrate Device Magic with Freshdesk’s other modules. So, if you want to get more information about these integration options, feel free to contact us today!

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.