Basecamp Classic is a well-known project management tool. Basecamp's traditional version allows you to manage multiple projects, milestones, to-do items, and more. An easy approach to keep your inbox clean and consolidate your work.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
Basecamp Classic + FreshdeskCreate Contact to Freshdesk from New Project in Basecamp Classic Read More...
Basecamp Classic + FreshdeskCreate Ticket to Freshdesk from New Project in Basecamp Classic Read More...
Basecamp Classic + FreshdeskCreate Contact to Freshdesk from New Person in Basecamp Classic Read More...
Basecamp Classic + FreshdeskCreate Ticket to Freshdesk from New Person in Basecamp Classic Read More...
Basecamp Classic + FreshdeskCreate Contact to Freshdesk from New Todo List in Basecamp Classic Read More...
It's easy to connect Basecamp Classic + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new message is added to a project.
Triggers when a new milestone is added to a project
Triggers when a new person is added to an account.
Triggers when a new project is added to an account.
Triggers when a new todo item is added to a todo list.
Triggers when a new todo list is added to a project.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates a new message.
Creates a new milestone.
Be Careful! Easy to go over your plan limit.
Creates a new todo item.
Creates a new todo list.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Basecamp is a project management software, which helps people to organize their projects. It allows users to communicate with their team members and share information in a single place.
Freshdesk is a web-based customer support software. It is used for customer support and help desk management of IT companies.
Since Basecamp Classic and Freshdesk are both help desk management and project management software, they can be integrated with each other to provide better support to the customers. They can also be integrated to reduce duplication of efforts and increase productivity. Freshdesk has integration with multiple third party applications, which helps in integrating it with other applications. For example, Freshdesk can be integrated with Google Analytics and provides statistics on the support tickets handled by the user. This integration helps the company track the number of visitors, number of support tickets opened, number of tickets closed and many other details. Support tickets can also be created directly from Google Analytics using Freshdesk and all the details can be auto-populated into the ticket. This integration reduces the efforts and manual work done by the company’s employees.
The process to integrate Basecamp Classic and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.