Integrate Basecamp Classic with Freshdesk
Appy Pie Connect allows you to automate multiple workflows between Basecamp Classic and Freshdesk
- No code
- No Credit Card
- Lightning Fast Setup
Basecamp Classic is a well-known project management tool. Basecamp's traditional version allows you to manage multiple projects, milestones, to-do items, and more. An easy approach to keep your inbox clean and consolidate your work.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate Basecamp Classic + Freshdesk
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Basecamp Classic + Freshdesk
Create Contact to Freshdesk from New Project in Basecamp Classic Read More...When this happens...
New Project
Then do this...
Create Contact
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Basecamp Classic + Freshdesk
Create Ticket to Freshdesk from New Project in Basecamp Classic Read More...When this happens...
New Project
Then do this...
Create Ticket
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Basecamp Classic + Freshdesk
Create Contact to Freshdesk from New Person in Basecamp Classic Read More...When this happens...
New Person
Then do this...
Create Contact
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Basecamp Classic + Freshdesk
Create Ticket to Freshdesk from New Person in Basecamp Classic Read More...When this happens...
New Person
Then do this...
Create Ticket
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Basecamp Classic + Freshdesk
Create Contact to Freshdesk from New Todo List in Basecamp Classic Read More...When this happens...
New Todo List
Then do this...
Create Contact
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Basecamp Classic + Freshdesk without coding knowledge. Start creating your own business flow.
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New Message
Triggers when a new message is added to a project.
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New Milestone
Triggers when a new milestone is added to a project
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New Person
Triggers when a new person is added to an account.
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New Project
Triggers when a new project is added to an account.
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New Todo Item
Triggers when a new todo item is added to a todo list.
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New Todo List
Triggers when a new todo list is added to a project.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Create Message
Creates a new message.
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Create Milestone
Creates a new milestone.
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Create Project
Be Careful! Easy to go over your plan limit.
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Create Todo Item
Creates a new todo item.
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Create Todo list
Creates a new todo list.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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How Basecamp Classic & Freshdesk Integrations Work
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Step 1: Choose Basecamp Classic as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Basecamp Classic to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Basecamp Classic and Freshdesk
Basecamp Classic
Basecamp is a project management software, which helps people to organize their projects. It allows users to communicate with their team members and share information in a single place.
Freshdesk
Freshdesk is a web-based customer support software. It is used for customer support and help desk management of IT companies.
Integration of Basecamp Classic and Freshdesk
Since Basecamp Classic and Freshdesk are both help desk management and project management software, they can be integrated with each other to provide better support to the customers. They can also be integrated to reduce duplication of efforts and increase productivity. Freshdesk has integration with multiple third party applications, which helps in integrating it with other applications. For example, Freshdesk can be integrated with Google Analytics and provides statistics on the support tickets handled by the user. This integration helps the company track the number of visitors, number of support tickets opened, number of tickets closed and many other details. Support tickets can also be created directly from Google Analytics using Freshdesk and all the details can be auto-populated into the ticket. This integration reduces the efforts and manual work done by the company’s employees.
Benefits of Integration of Basecamp Classic and Freshdesk
The process to integrate Basecamp Classic and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
