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Integrate Basecamp Classic with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Basecamp Classic and Freshdesk

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About Basecamp Classic

Basecamp Classic is a well-known project management tool. Basecamp's traditional version allows you to manage multiple projects, milestones, to-do items, and more. An easy approach to keep your inbox clean and consolidate your work.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Basecamp Classic + Freshdesk

  • Basecamp Classic Integration Freshdesk Integration

    Basecamp Classic + Freshdesk

    Create Contact to Freshdesk from New Project in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Freshdesk Integration Create Contact
  • Basecamp Classic Integration Freshdesk Integration

    Basecamp Classic + Freshdesk

    Create Ticket to Freshdesk from New Project in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Project
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Basecamp Classic Integration Freshdesk Integration

    Basecamp Classic + Freshdesk

    Create Contact to Freshdesk from New Person in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Person
     
    Then do this...
    Freshdesk Integration Create Contact
  • Basecamp Classic Integration Freshdesk Integration

    Basecamp Classic + Freshdesk

    Create Ticket to Freshdesk from New Person in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Person
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Basecamp Classic Integration Freshdesk Integration

    Basecamp Classic + Freshdesk

    Create Contact to Freshdesk from New Todo List in Basecamp Classic Read More...
    Close
    When this happens...
    Basecamp Classic Integration New Todo List
     
    Then do this...
    Freshdesk Integration Create Contact
  • Basecamp Classic Integration {{item.actionAppName}} Integration

    Basecamp Classic + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Basecamp Classic + Freshdesk in easier way

It's easy to connect Basecamp Classic + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers when a new message is added to a project.

  • New Milestone

    Triggers when a new milestone is added to a project

  • New Person

    Triggers when a new person is added to an account.

  • New Project

    Triggers when a new project is added to an account.

  • New Todo Item

    Triggers when a new todo item is added to a todo list.

  • New Todo List

    Triggers when a new todo list is added to a project.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Message

    Creates a new message.

  • Create Milestone

    Creates a new milestone.

  • Create Project

    Be Careful! Easy to go over your plan limit.

  • Create Todo Item

    Creates a new todo item.

  • Create Todo list

    Creates a new todo list.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Basecamp Classic & Freshdesk Integrations Work

  1. Step 1: Choose Basecamp Classic as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Basecamp Classic to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Basecamp Classic and Freshdesk

Basecamp Classic

Basecamp is a project management software, which helps people to organize their projects. It allows users to communicate with their team members and share information in a single place.

Freshdesk

Freshdesk is a web-based customer support software. It is used for customer support and help desk management of IT companies.

Integration of Basecamp Classic and Freshdesk

Since Basecamp Classic and Freshdesk are both help desk management and project management software, they can be integrated with each other to provide better support to the customers. They can also be integrated to reduce duplication of efforts and increase productivity. Freshdesk has integration with multiple third party applications, which helps in integrating it with other applications. For example, Freshdesk can be integrated with Google Analytics and provides statistics on the support tickets handled by the user. This integration helps the company track the number of visitors, number of support tickets opened, number of tickets closed and many other details. Support tickets can also be created directly from Google Analytics using Freshdesk and all the details can be auto-populated into the ticket. This integration reduces the efforts and manual work done by the company’s employees.

Benefits of Integration of Basecamp Classic and Freshdesk

The process to integrate Basecamp Classic and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.