Integrate Basecamp 3 with Freshdesk
Appy Pie Connect allows you to automate multiple workflows between Basecamp 3 and Freshdesk
- No code
- No Credit Card
- Lightning Fast Setup
Basecamp's unique set of tools provides everything a team needs to stay on track with whatever project they're working on.
About Freshdesk
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsBest ways to Integrate Basecamp 3 + Freshdesk
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Basecamp 3 + Freshdesk
Create Contact to Freshdesk from New Project in Basecamp 3 Read More...When this happens...
New Project
Then do this...
Create Contact
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When this happens...
New Project
Then do this...
Create Ticket
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When this happens...
New Person
Then do this...
Create Contact
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When this happens...
New Person
Then do this...
Create Ticket
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Basecamp 3 + Freshdesk
Create Contact to Freshdesk from New Comment in Basecamp 3 Read More...When this happens...
New Comment
Then do this...
Create Contact
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When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect Basecamp 3 + Freshdesk without coding knowledge. Start creating your own business flow.
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New Comment
Triggers when a new comment is created in a basecamp.
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New Document Created
Triggers when a new document is created in a folder.
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New Document Uploaded
Triggers when a new document is uploaded in a folder.
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New Message
Triggers when a new message is created in a basecamp.
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New Person
Triggers when a new person is available in the account
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New Project
Triggers when a new project is created.
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New Schedule Entry
Triggers when a new schedule entry is created in a basecamp.
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New To do List
Triggers when a new to-do list is created in a basecamp
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Add Person to a Project
Adds or creates a new person to an existing project.
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Create Campfire Message
Creates a Campfire message.
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Create Comment on Message
Creates a new comment in a message.
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Create Document
Creates a new document in a folder.
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Create Message
Creates a new message in a message board.
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Create Project
Creates a new project.
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Create Project from Template
Creates a new project using a template.
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Create Schedule Entry
Creates a new schedule entry in a schedule.
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Create To do
Creates a new to-do in a to-do list.
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Create To do List
Creates a new to-do list in a to-do set.
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Remove Person from a Project
To revoking access from existing people
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Upload File
Uploads a new file in a folder.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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How Basecamp 3 & Freshdesk Integrations Work
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Step 1: Choose Basecamp 3 as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Freshdesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Basecamp 3 to Freshdesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Basecamp 3 and Freshdesk
Basecamp 3 and Freshdesk are SaaS products that focus on project management and customer support respectively. Many organizations need to manage projects and provide support to customers, which is why these two SaaS products attract a large number of users.Basecamp 3 is a cloud-based project management software that helps businesses handle projects in a more efficient manner. It allows companies to create and set up projects easily, plan them efficiently, run them as per schedule, track them for better time management, and give regular updates about the project status to the stakeholders.Freshdesk is an online customer support platform that provides different tools to help organizations provide faster customer support. It has features such as ticketing, social media monitoring, forum creation, knowledge base management, etc.Freshdesk has recently launched a feature in which it integrates with Basecamp 3 to add customer collaboration into the project management process. This integration will allow users of both products to work together with ease and efficiency for better business performance.
Integration of Basecamp 3 and Freshdesk
The new integration between Basecamp 3 and Freshdesk is available in the latest version of the latter, allowing users of both products to collaborate together. The integration works by providing options for users of Basecamp 3 to add tickets from Freshdesk into the project as tasks. This process is quite simple – a user needs to click on the 'Add task' button in the Basecamp 3 project to display a list of tickets that he can select from. He can assign these tickets to team members as well as update them at any point of time.Basecamp 3 also provides a quick view of all current tasks from Freshdesk in the sidebar. This sidebar also displays all current events from Freshdesk which are directly integrated into the calendar of Basecamp 3.Freshdesk also provides integration with other SaaS products such as Zendesk, Oracle Service Cloud, Salesforce Service Cloud, Desk.com, etc., so that users can create tickets for these products from within Freshdesk itself.
Benefits of Integration of Basecamp 3 and Freshdesk
The integration of Basecamp 3 and Freshdesk will benefit both organizations using these products for different purposes. Organizations using Basecamp 3 for project management will be able to integrate their customer support systems with their project management applications using Freshdesk seamlessly, thereby improving their overall efficiency.Using Freshdesk alone will also prove beneficial for organizations because they will now have access to all their customer service data in one central place instead of having such data scattered in multiple places. They will be able to track customer service trends easily and provide better quality service to their customers as a result.
By integrating Basecamp 3 with Freshdesk, both SaaS products have provided organizations with options to make use of them together for better business performance. The integration makes it easier to share data between the two products for better business results, thereby making them two great solutions in one package for many organizations around the world.
The process to integrate Basecamp 3 and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick solution to help you automate your workflows. Click on the button below to begin.
