AerisWeather provides a powerful weather API, mapping platform, and developer toolkits that allow weather-sensitive businesses worldwide to operate more effectively.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
AerisWeather + FreshdeskCreate Contact to Freshdesk from New Weather Alerts in AerisWeather Read More...
AerisWeather + FreshdeskCreate Ticket to Freshdesk from New Weather Alerts in AerisWeather Read More...
AerisWeather + FreshdeskCreate Contact to Freshdesk from New Forecast in AerisWeather Read More...
AerisWeather + FreshdeskCreate Ticket to Freshdesk from New Forecast in AerisWeather Read More...
AerisWeather + FreshdeskCreate Contact to Freshdesk from New Observations Data in AerisWeather Read More...
It's easy to connect AerisWeather + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new forecast is created
Triggers current observation data for your location. You can select how often to get new data.
Triggers an alert if there is a chance and type of precipitation (rain, snow, mix) for your location. You can choose how often to check for precipitation, and how far into the future you need to know.
Triggers on new active weather alerts for the selected location. You can choose how often to look for new alerts.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
According to the official website of AerisWeather, it is a free weather app that gives you a detailed and accurate look at the current weather conditions. The app is designed for all smartphones and tablets running on the Android operating system. The app is completely free; however, there is an in-app purchase option available in the App store where you can purchase additional features. According to the company’s press release, “As a leading global weather data and analytics company, Aeris delivers exceptional localized weather forecasts and hyperlocal environmental intelligence to help businesses and consumers make smarter decisions. By measuring key weather elements such as temperature, humidity, precipitation, and pressure, Aeris provides insights into short-term and long-term weather conditions in any location. Founded in 2000 and headquartered in San Francisco, CA, Aeris has offices in India and China and serves more than 850 customers worldwide. Aeris is committed to helping people and businesses thrive in their environments by delivering trusted insights and predictive analytics for better decision making.”
According to the official website of Freshdesk, it is a customer support software spution that allows companies to provide customer support through one single platform. The software enables companies to manage their support tickets from a centralized portal. The main purpose of the software is to help companies integrate their support operations with their other business applications and systems. Other functions include:
Managing multiple multi-channel customer support channels such as email, phone, social media, live chat, etc.
Providing real-time case management capabilities
Managing high vpumes of customer queries
Automating repetitive tasks
AerisWeather integrates with Freshdesk to create a seamless customer experience for enterprises. The integration allows enterprises to engage AerisWeather users directly from Freshdesk. Clients can access detailed AerisWeather forecasts directly from their ticketing pages via Freshdesk’s interface. This helps them respond faster to customer inquiries. The integration also integrates the two apps so that clients can view the forecast alongside their ticket. This way, clients will be able to address customer queries more efficiently. Furthermore, they will be able to understand what kind of weather might occur according to the forecast. This will allow them to provide better service to their customers because they will be able to anticipate what kind of weather might occur during the event they are planning for. This integration will make it easier for companies to tailor their services according to different weather conditions. It will also help companies better organize events according to the weather forecast. For example, if it is forecasted that there will be heavy rain tomorrow, organizers may choose to reschedule or relocate their event. This helps them save time and money instead of spending it on organizing an event that may be cancelled due to bad weather. Companies will also be able to schedule maintenance work during times when weather conditions are favorable. Companies can use this integration to schedule maintenance at less busy times when fewer customers will be affected by it. This way, companies will spend less time fixing problems because they will spend less time waiting for customers. Since customers will never know when their problem might be fixed, they will not have to wait for long periods of time between service requests.
Companies will be able to receive clear information about their customers’ needs at all times because this integration enables them to know what type of weather conditions customers want. This way, companies can better serve customers because they will know what customers want at all times simply by accessing their tickets within Freshdesk. This integration saves companies time because it helps them deliver better services to customers who need them at all times. It also helps companies save money since they do not have to pay extra money managing multiple apps separately for this purpose. Moreover, this integration makes it easier for companies to communicate with their customers since all information is conspidated within a single portal. For example, if a company receives a complaint from a customer regarding a product or service rendered on a particular date, they can easily access all details of the complaint from a single portal without having to scrpl through several different apps or websites on different devices or computers at once.
The process to integrate AerisWeather and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.