Zendesk Discord Integration using AI Agents
Appy Pie Automate allows you to Integrate Zendesk with Discord using AI Agents
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Simplify Zendesk Discord Integration with seamless setup
Easily set up Zendesk Discord Integration without coding. Start automating your workflows and Integrate Zendesk with Discord today.
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New Group
Triggers every time a new group is created in Zendesk.
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New Internal Note
Triggers when a internal note is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Updated User
Triggers when a user is updated in Zendesk.
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New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
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New User Added
Triggers when a new user joins the Discord Server.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Add Role
assign a role to a user
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Create Channel
Create a new channel to a specific #category you choose.
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Remove User Role
Remove a chosen role from the specified user.
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Rename Channel
Rename a channel to a specific name you choose.
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Send Channel Message
Post a new message to a specific #channel you choose.
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New Group
Triggers every time a new group is created in Zendesk.
-
New Internal Note
Triggers when a internal note is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Updated User
Triggers when a user is updated in Zendesk.
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New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
-
New User Added
Triggers when a new user joins the Discord Server.
-
Create Organization
Create a new organization.
-
Create Ticket
Create a new ticket.
-
Create User
Create a new user.
-
Update Organization
Update an existing organization.
-
Update Ticket
Modify an existing ticket status or add comments.
-
Update User
Modify an existing user.
-
Add Role
assign a role to a user
-
Create Channel
Create a new channel to a specific #category you choose.
-
Remove User Role
Remove a chosen role from the specified user.
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Rename Channel
Rename a channel to a specific name you choose.
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Send Channel Message
Post a new message to a specific #channel you choose.
How Zendesk and Discord Integrations Work
Follow the steps below to start setting up your Zendesk integrations using Appy Pie Automate: using Appy Pie Automate:
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![Steps]()
Step 1: Select Trigger
Choose Zendesk as the trigger app, select event, authenticate & successfully Test
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![Steps]()
Step 2: Select Action
After completing the trigger test, select Discord as the action app from the list.
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![Steps]()
Step 3: Authenticate
Connect your Discord account & authenticate it.
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![Steps]()
Step 4: Setup & Test
Select the data you want to send from Zendesk to Discord & your AI Agent is ready!
Popular Templates for Zendesk and Discord Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Rename Channel in Discord when New User is created in Zendesk
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When this happens:
New User
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Then do this:
Rename Channel
Add Role in Discord when New Group is created in Zendesk
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When this happens:
New Group
-
Then do this:
Add Role
Rename Channel in Discord when New Group is created in Zendesk
-
When this happens:
New Group
-
Then do this:
Rename Channel
Send Channel Message in Discord when New Group is created in Zendesk
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When this happens:
New Group
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Then do this:
Send Channel Message
Create Channel to Discord from New Group in Zendesk
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When this happens:
New Group
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Then do this:
Create Channel
Remove User Role in Discord when New User is created in Zendesk
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When this happens:
New User
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Then do this:
Remove User Role
Add Role in Discord when New User is created in Zendesk
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When this happens:
New User
-
Then do this:
Add Role
Send Channel Message in Discord when New User is created in Zendesk
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When this happens:
New User
-
Then do this:
Send Channel Message
Create Channel to Discord from New User in Zendesk
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When this happens:
New User
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Then do this:
Create Channel
Remove User Role in Discord when New Group is created in Zendesk
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When this happens:
New Group
-
Then do this:
Remove User Role
Send Channel Message in Discord when New Organization is created in Zendesk
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When this happens:
New Organization
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Then do this:
Send Channel Message
Add Role in Discord when New Ticket is created in Zendesk
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When this happens:
New Ticket
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Then do this:
Add Role
Rename Channel in Discord when Updated Ticket is added to Zendesk
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When this happens:
Updated Ticket
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Then do this:
Rename Channel
Create Channel from Discord from Updated Ticket to Zendesk
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When this happens:
Updated Ticket
-
Then do this:
Create Channel
Add Role in Discord when Updated Ticket is added to Zendesk
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When this happens:
Updated Ticket
-
Then do this:
Add Role
Send Channel Message in Discord when Updated Ticket is added to Zendesk
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When this happens:
Updated Ticket
-
Then do this:
Send Channel Message
Rename Channel in Discord when New Organization is created in Zendesk
-
When this happens:
New Organization
-
Then do this:
Rename Channel
Remove User Role in Discord when New Organization is created in Zendesk
-
When this happens:
New Organization
-
Then do this:
Remove User Role
Add Role in Discord when New Organization is created in Zendesk
-
When this happens:
New Organization
-
Then do this:
Add Role
Create Channel to Discord from New Organization in Zendesk
-
When this happens:
New Organization
-
Then do this:
Create Channel
Send Channel Message in Discord when New Ticket is created in Zendesk
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When this happens:
New Ticket
-
Then do this:
Send Channel Message
Remove User Role in Discord when New Ticket is created in Zendesk
-
When this happens:
New Ticket
-
Then do this:
Remove User Role
Rename Channel in Discord when New Ticket is created in Zendesk
-
When this happens:
New Ticket
-
Then do this:
Rename Channel
Create Channel to Discord from New Ticket in Zendesk
-
When this happens:
New Ticket
-
Then do this:
Create Channel
Remove User Role in Discord when Updated Ticket is added to Zendesk
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When this happens:
Updated Ticket
-
Then do this:
Remove User Role
Add Role in Discord when New Internal Note is created in Zendesk
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When this happens:
New Internal Note
-
Then do this:
Add Role
Create Channel to Discord from New Internal Note in Zendesk
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When this happens:
New Internal Note
-
Then do this:
Create Channel
Remove User Role in Discord when New Internal Note is created in Zendesk
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When this happens:
New Internal Note
-
Then do this:
Remove User Role
Rename Channel in Discord when New Internal Note is created in Zendesk
-
When this happens:
New Internal Note
-
Then do this:
Rename Channel
Send Channel Message in Discord when New Internal Note is created in Zendesk
-
When this happens:
New Internal Note
-
Then do this:
Send Channel Message
Add Role in Discord when Updated User is added to Zendesk
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When this happens:
Updated User
-
Then do this:
Add Role
Create Channel from Discord from Updated User to Zendesk
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When this happens:
Updated User
-
Then do this:
Create Channel
Remove User Role in Discord when Updated User is added to Zendesk
-
When this happens:
Updated User
-
Then do this:
Remove User Role
Rename Channel in Discord when Updated User is added to Zendesk
-
When this happens:
Updated User
-
Then do this:
Rename Channel
Send Channel Message in Discord when Updated User is added to Zendesk
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When this happens:
Updated User
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Then do this:
Send Channel Message
Streamline Your Workflow with Appy Pie Automation
Discord Alternatives
Looking for the Discord Alternatives? Here is the list of top Discord Alternatives
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Slack
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Microsoft Teams
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Flock
-
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Mattermost
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Webex Messaging
-
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Zoho Connect
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Telegram
Frequently Asked Questions
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Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
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Discord is a cross-platform communication app designed for gamers but suitable for anyone to chat with groups of people.
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The integration between Zendesk and Discord is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
- Connection Establishment: The first step is establishing a secure connection between Zendesk and Discord. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
- Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
- Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
- Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
- Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
- Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
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While assessing the security of integrating Zendesk with Discord, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the Zendesk-Discord integration:
- Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
- Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
- Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
- Data Storage Security: This ensures that the databases or storage systems used by Zendesk and Discord integration have adequate security measures.
- User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
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