Integrating Live Chat with SugarCRM by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Live Chat and SugarCRM

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About Live Chat

Our Live Chat Website stands at the forefront of modern communication technology, offering a comprehensive solution for businesses and individuals seeking a streamlined, real-time communication experience. With its user-friendly interface, multi-channel support, customization options, and robust security measures, the platform is designed to meet the diverse needs of users in the digital age. Whether it's improving customer support, enhancing team collaboration, increasing sales, or connecting with a global audience, our Live Chat Website is poised to redefine the way we communicate and collaborate in the 21st century.

About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

Integrations for SugarCRM
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Connect Live Chat + SugarCRM in easier way

It's easy to connect Live Chat + SugarCRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • Chat Changed

    Triggers when a new chat is changed.

  • Finished Chat

    Triggers when a chat is finished.

  • New Chat

    Triggers when a new chat started.

  • New Incoming Chat

    Triggers when a chat comes with a new thread even in queue.

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

  • Actions
  • Ban Customer

    Ban a customer

  • Create Customer

    Create a customer.

  • Transfer Chat

    Transfer a chat.

  • Update Customer

    Update a customer.

  • Create Case

    Create a new case

How Live Chat & SugarCRM Integrations Work

  1. Step 1: Choose Live Chat as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SugarCRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Live Chat to SugarCRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 2:21 am
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