Integrating Jira Software Cloud with ServiceNow by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Jira Software Cloud and ServiceNow

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About Jira Software Cloud

Jira Cloud is a leading task manager and bug tracker that helps your team manage their projects efficiently while building a better software. Nowadays, Jira Cloud is a popular choice for IT companies for workflow management.

About ServiceNow

ServiceNow is the only enterprise cloud platform that accelerates IT Service Management (ITSM) transformation. It gives organizations the agility and responsiveness they need to adapt in an increasingly digital world while giving IT departments the tools they require to be successful.

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Connect Jira Software Cloud + ServiceNow in easier way

It's easy to connect Jira Software Cloud + ServiceNow without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Comment

    Triggers when a new comment is added.

  • New Issue

    Triggers when a new issue is created.

  • New Issue (Via JQL)

    Triggers when a new issue is added that matches some JQL.

  • Updated Issue

    Triggers when an existing issue is updated.

  • New Record

    Triggers when a new record is created.

  • Updated Record

    Triggers when a record is update.

  • Actions
  • Create Comment

    Creates a new Comment.

  • Create Issue

    Creates a new issue.

  • Find User

    Find a user.

  • Transition

    Change the status.

  • Update Issue

    Update an exiting issue.

  • Create Attachment

    Create Attachment in ticket.

  • Create Record

    Creates a new record in a table.

  • Update Record

    Update a old record in a table.

How Jira Software Cloud & ServiceNow Integrations Work

  1. Step 1: Choose Jira Software Cloud as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick ServiceNow as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Jira Software Cloud to ServiceNow.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 5:01 am
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