Freshworks CRM Autotask Integration using AI Agents
Appy Pie Automate allows you to Integrate Freshworks CRM with Autotask using AI Agents
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- 7 days free trial
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Simplify Freshworks CRM Autotask Integration with seamless setup
Easily set up Freshworks CRM Autotask Integration without coding. Start automating your workflows and Integrate Freshworks CRM with Autotask today.
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New Appointment
trigger when new appointment created.
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New Completed Task
Trigger when any task gets completed.
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New Contact
Trigger when new contact is created.
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New Deal
Trigger when new deal created.
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New Task
Trigger when new task created.
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New Account
Triggers whenever a new Account is added.
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New Appointment
Triggers whenever a new appointments is added.
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New Configuration Item
Triggers when a new Configuration Item is found.
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New Contract
Trigger when a new contract created.
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New Expense
Trigger when a new New expense created.
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New Expense Reports
Trigger when a new New expense reports created
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New Holiday
Triggers whenever a new holiday is added.
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New Invoice
Triggers whenever a new invoice is added.
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New Item Or Service
Triggers whenever a new item/service is added.
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New Opportunity
Triggers whenever a new opportunity is added.
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New Project
Triggers when a new Project is found.
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New Task
Triggers when a new Task is found.
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New Ticket
Triggers when a new Ticket is found.
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New Time Entry
Triggers when a new Time Entry is found.
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New Todos
Triggers whenever a new account todos is added.
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New or Updated Contact
Triggers whenever a new or updated Contact is found.
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New or Updated Ticket Note
Triggers when a ticket note is updated or created.
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New or Setup Service Call
Trigger if a service call was created/setup
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Updated Account
Triggers when an Account is updated.
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Updated Task
Triggers when a updated task is found.
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Updated Ticket
Triggers when a ticket is updated.
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Updated Time Entry
Triggers when a Time Entry is updated.
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Add Appointment
Add an appointment.
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Create Account
Create an account.
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Create Contact
Creates a contact.
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Create Deal
Creates a deal.
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Create Note
Creates a note.
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Create Task
Creates a task.
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Update Contact
Updates an existing contact.
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Create Account
Creates an account.
-
Create Appointment
Creates an appointment.
-
Create Contact
Creates a contact.
-
Create Expense Report
Create Expense Report.
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Create Opportunity
Creates a opportunity.
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Create Ticket
Creates a ticket.
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Create Ticket Note
Creates a ticket note.
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Create Time Entry
Creates a Time Entry.
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Create ToDo
Creates a ToDo.
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Update Opportunity
Updates an opportunity.
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Update Ticket
Updates a ticket.
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New Appointment
trigger when new appointment created.
-
New Completed Task
Trigger when any task gets completed.
-
New Contact
Trigger when new contact is created.
-
New Deal
Trigger when new deal created.
-
New Task
Trigger when new task created.
-
New Account
Triggers whenever a new Account is added.
-
New Appointment
Triggers whenever a new appointments is added.
-
New Configuration Item
Triggers when a new Configuration Item is found.
-
New Contract
Trigger when a new contract created.
-
New Expense
Trigger when a new New expense created.
-
New Expense Reports
Trigger when a new New expense reports created
-
New Holiday
Triggers whenever a new holiday is added.
-
New Invoice
Triggers whenever a new invoice is added.
-
New Item Or Service
Triggers whenever a new item/service is added.
-
New Opportunity
Triggers whenever a new opportunity is added.
-
New Project
Triggers when a new Project is found.
-
New Task
Triggers when a new Task is found.
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New Ticket
Triggers when a new Ticket is found.
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New Time Entry
Triggers when a new Time Entry is found.
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New Todos
Triggers whenever a new account todos is added.
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New or Updated Contact
Triggers whenever a new or updated Contact is found.
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New or Updated Ticket Note
Triggers when a ticket note is updated or created.
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New or Setup Service Call
Trigger if a service call was created/setup
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Updated Account
Triggers when an Account is updated.
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Updated Task
Triggers when a updated task is found.
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Updated Ticket
Triggers when a ticket is updated.
-
Updated Time Entry
Triggers when a Time Entry is updated.
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Add Appointment
Add an appointment.
-
Create Account
Create an account.
-
Create Contact
Creates a contact.
-
Create Deal
Creates a deal.
-
Create Note
Creates a note.
-
Create Task
Creates a task.
-
Update Contact
Updates an existing contact.
-
Create Account
Creates an account.
-
Create Appointment
Creates an appointment.
-
Create Contact
Creates a contact.
-
Create Expense Report
Create Expense Report.
-
Create Opportunity
Creates a opportunity.
-
Create Ticket
Creates a ticket.
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Create Ticket Note
Creates a ticket note.
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Create Time Entry
Creates a Time Entry.
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Create ToDo
Creates a ToDo.
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Update Opportunity
Updates an opportunity.
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Update Ticket
Updates a ticket.
How Freshworks CRM and Autotask Integrations Work
Follow the steps below to start setting up your Freshworks CRM integrations using Appy Pie Automate: using Appy Pie Automate:
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Step 1: Select Trigger
Choose Freshworks CRM as the trigger app, select event, authenticate & successfully Test
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Step 2: Select Action
After completing the trigger test, select Autotask as the action app from the list.
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Step 3: Authenticate
Connect your Autotask account & authenticate it.
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Step 4: Setup & Test
Select the data you want to send from Freshworks CRM to Autotask & your AI Agent is ready!
Popular Templates for Freshworks CRM and Autotask Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Create Account to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Create Account
Create Ticket to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Create Ticket
Create Time Entry to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Create Time Entry
Create Contact to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Create Contact
Create Ticket Note to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Create Ticket Note
Update Ticket in Autotask when New Appointment is created in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Update Ticket
Update Opportunity in Autotask when New Appointment is created in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Update Opportunity
Create Opportunity to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
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Then do this:
Create Opportunity
Create Appointment to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
-
Then do this:
Create Appointment
Create ToDo to Autotask from New Appointment in Freshworks CRM
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When this happens:
New Appointment
-
Then do this:
Create ToDo
Create Account to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
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Then do this:
Create Account
Create Ticket to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
-
Then do this:
Create Ticket
Create Time Entry to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
-
Then do this:
Create Time Entry
Create Contact to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
-
Then do this:
Create Contact
Create Ticket Note to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
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Then do this:
Create Ticket Note
Update Ticket in Autotask when New Task is created in Freshworks CRM
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When this happens:
New Task
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Then do this:
Update Ticket
Update Opportunity in Autotask when New Task is created in Freshworks CRM
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When this happens:
New Task
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Then do this:
Update Opportunity
Create Opportunity to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
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Then do this:
Create Opportunity
Create Appointment to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
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Then do this:
Create Appointment
Create ToDo to Autotask from New Task in Freshworks CRM
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When this happens:
New Task
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Then do this:
Create ToDo
Create Account to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create Account
Create Ticket to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
-
Then do this:
Create Ticket
Create Time Entry to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create Time Entry
Create Contact to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create Contact
Create Ticket Note to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create Ticket Note
Update Ticket in Autotask when New Completed Task is created in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Update Ticket
Update Opportunity in Autotask when New Completed Task is created in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Update Opportunity
Create Opportunity to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create Opportunity
Create Appointment to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create Appointment
Create ToDo to Autotask from New Completed Task in Freshworks CRM
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When this happens:
New Completed Task
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Then do this:
Create ToDo
Create Account to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
-
Then do this:
Create Account
Create Ticket to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
-
Then do this:
Create Ticket
Create Time Entry to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
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Then do this:
Create Time Entry
Create Contact to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
-
Then do this:
Create Contact
Create Ticket Note to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
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Then do this:
Create Ticket Note
Update Ticket in Autotask when New Contact is created in Freshworks CRM
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When this happens:
New Contact
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Then do this:
Update Ticket
Update Opportunity in Autotask when New Contact is created in Freshworks CRM
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When this happens:
New Contact
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Then do this:
Update Opportunity
Create Opportunity to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
-
Then do this:
Create Opportunity
Create Appointment to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
-
Then do this:
Create Appointment
Create ToDo to Autotask from New Contact in Freshworks CRM
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When this happens:
New Contact
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Then do this:
Create ToDo
Create Account to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
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Then do this:
Create Account
Create Ticket to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
-
Then do this:
Create Ticket
Create Time Entry to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
-
Then do this:
Create Time Entry
Create Contact to Autotask from New Deal in Freshworks CRM
-
When this happens:
New Deal
-
Then do this:
Create Contact
Create Ticket Note to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
-
Then do this:
Create Ticket Note
Update Ticket in Autotask when New Deal is created in Freshworks CRM
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When this happens:
New Deal
-
Then do this:
Update Ticket
Update Opportunity in Autotask when New Deal is created in Freshworks CRM
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When this happens:
New Deal
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Then do this:
Update Opportunity
Create Opportunity to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
-
Then do this:
Create Opportunity
Create Appointment to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
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Then do this:
Create Appointment
Create ToDo to Autotask from New Deal in Freshworks CRM
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When this happens:
New Deal
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Then do this:
Create ToDo
Streamline Your Workflow with Appy Pie Automation
Frequently Asked Questions
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Freshworks CRM is an AI-powered software platform that uses a 360-degree view of your customers to score leads.
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Autotask provides an IT business management tool that combines RMM, service desk, CRM, projects, time, billing, reporting, and more. It has the ability to integrate all the features you may need to meet your specific business requirements.
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The integration between Freshworks CRM and Autotask is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
- Connection Establishment: The first step is establishing a secure connection between Freshworks CRM and Autotask. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
- Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
- Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
- Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
- Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
- Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
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While assessing the security of integrating Freshworks CRM with Autotask, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the Freshworks CRM-Autotask integration:
- Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
- Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
- Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
- Data Storage Security: This ensures that the databases or storage systems used by Freshworks CRM and Autotask integration have adequate security measures.
- User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
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