Integrating Freshservice with SignalWire by AI Agents and Assistants

Appy Pie Automate allows you to automate multiple workflows between Freshservice and SignalWire

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About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

About SignalWire

SignalWire is an elastic cloud telecommunications platform that allows you to make calls, send text messages, create faxes and conduct video conferencing across the globe

Integrations for SignalWire
Connect Freshservice + SignalWire in easier way

It's easy to connect Freshservice + SignalWire without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Change

    Triggers when there is a new change is created in Freshservice.

  • New Problem

    Triggers when there is a new problem is created in Freshservice.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Updated Change

    Triggers when there Change is update in Freshservice.

  • Updated Problem

    Triggers when there problem is update in Freshservice.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • New Call Recording

    Triggers when a new call recording is created.

  • New Faxing

    Triggers when a new faxing is created.

  • New Phone Calls

    Triggers when a new phone call is created.

  • New Text Messages

    Triggers when a new text message arrives.

  • Actions
  • Add note to a Ticket

    Add note to a ticket in Freshservice for your domain.

  • Create Change

    Create a change in Freshservice for your domain.

  • Create Problem

    Create a problem in Freshservice for your domain.

  • Create Ticket

    Create a ticket in Freshservice for your domain.

  • Update Change

    Update a change in Freshservice for your domain.

  • Update Problem

    Update a problem in Freshservice for your domain.

  • Update Ticket

    Update a ticket in Freshservice for your domain.

  • Make Calls

    Make a phone call.

  • Send a Multimedia Message

    Send a Multimedia Message (MMS).

  • Send a Text Message

    Sends a Text Message.

How Freshservice & SignalWire Integrations Work

  1. Step 1: Choose Freshservice as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SignalWire as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Freshservice to SignalWire.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on July 21, 2024, 1:30 am
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