Drift Salesforce Integration
Appy Pie Automate allows you to Integrate Drift with Salesforce using AI Agents
- 7 days free trial
- Lightning Fast Setup
Simplify Drift Salesforce Integration with seamless setup
Easily set up Drift Salesforce Integration without coding. Start automating your workflows and Integrate Drift with Salesforce today.
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New Message
Triggers each time when a new message in a conversation is received.
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New Account
Triggers the moment a new account is created.
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New Attachment
Triggers when a new attachment is created.
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New Case
Triggers whenever a new case is created in your account.
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New Contact
Triggers upon the creation of a new contact.
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New Event
Triggers upon the creation of a new event.
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New Lead
Triggers the moment there is a new lead in your account.
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New Opportunity
Triggers upon the creation of a new opportunity.
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New Product
Triggers upon the creation of a new product.
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New Record
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
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New Task
Triggers whenever a new task is created in your account.
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Opportunity Stage Change
Triggers whenever the stage of an opportunity is changed.
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Updated Record
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
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Create or Update Contact From External
Create or update a contact.
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Update Known Contact
Updates an existing contact.
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Create Attachment
Create a new attachment (max 25 mb)
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Create Contact
Create a new contact.
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Create Custom Object
Create a new custom object as per your choice.
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Create Event
Create a new event.
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Create Lead
Create a new lead.
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Create Opportunity
Create a new opportunity.
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Create Record
Creates a record.
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Update Contact
Update an existing contact.
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Update Record
Updates a existing record.
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New Message
Triggers each time when a new message in a conversation is received.
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New Account
Triggers the moment a new account is created.
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New Attachment
Triggers when a new attachment is created.
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New Case
Triggers whenever a new case is created in your account.
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New Contact
Triggers upon the creation of a new contact.
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New Event
Triggers upon the creation of a new event.
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New Lead
Triggers the moment there is a new lead in your account.
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New Opportunity
Triggers upon the creation of a new opportunity.
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New Product
Triggers upon the creation of a new product.
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New Record
Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.
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New Task
Triggers whenever a new task is created in your account.
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Opportunity Stage Change
Triggers whenever the stage of an opportunity is changed.
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Updated Record
Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.
-
Create or Update Contact From External
Create or update a contact.
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Update Known Contact
Updates an existing contact.
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Create Attachment
Create a new attachment (max 25 mb)
-
Create Contact
Create a new contact.
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Create Custom Object
Create a new custom object as per your choice.
-
Create Event
Create a new event.
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Create Lead
Create a new lead.
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Create Opportunity
Create a new opportunity.
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Create Record
Creates a record.
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Update Contact
Update an existing contact.
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Update Record
Updates a existing record.
How Drift and Salesforce Integrations Work
Follow the steps below to start setting up your Drift integrations using Appy Pie Automate:
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Step 1: Select Trigger
Choose Drift as the trigger app, select event, authenticate & successfully Test
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Step 2: Select Action
After completing the trigger test, select Salesforce as the action app from the list.
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Step 3: Authenticate
Connect your Salesforce account & authenticate it.
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Step 4: Setup & Test
Select the data you want to send from Drift to Salesforce & your AI Agent is ready!
Choose the app you want to Integrate with Drift and Salesforce
- Drift Salesforce
- Drift HubSpot
- Drift Slack
- Drift MailChimp
- Drift Intercom
- Drift Zendesk
- Drift Zoho CRM
- Drift Microsoft Teams
- Drift Freshdesk
- Drift Google Calendar
- Drift Asana
- Drift Google Sheets
- Drift Facebook
- Drift LinkedIn
- Drift Gmail
- Salesforce MINDBODY
- Salesforce Slack
- Salesforce Microsoft Exchange
- Salesforce Xero
- Salesforce Braintree
- Salesforce Zendesk
- Salesforce Google Calendar
- Salesforce DocuSign
- Salesforce WordPress
- Salesforce Pipedrive
- Salesforce HubSpot
- Salesforce Asana
- Salesforce Dropbox
- Salesforce Google Drive
- Salesforce Trello
Popular Templates for Drift and Salesforce Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Add new Drift chats to a Salesforce contact record
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When this happens:
New Conversation
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Then do this:
Update Record
Create Lead to Salesforce from New Message in Drift
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When this happens:
New Message
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Then do this:
Create Lead
Create Custom Object to Salesforce from New Message in Drift
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When this happens:
New Message
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Then do this:
Create Custom Object
Create Contact to Salesforce from New Message in Drift
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When this happens:
New Message
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Then do this:
Create Contact
Update Contact in Salesforce when New Message is created in Drift
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When this happens:
New Message
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Then do this:
Update Contact
Streamline Your Workflow with Appy Pie Automation
Frequently Asked Questions
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What Is Drift?
Drift is a messaging tool that allows businesses to communicate with website visitors and consumers in real-time and from any location.
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What Is Salesforce?
Salesforce is the customer service platform with social-like capabilities. With Salesforce, companies can align their business processes and customer service strategies to fit their customers, employees and partners much better than before. Salesforce is a leading provider of social enterprise cloud computing solutions.
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How Drift and Salesforce Integrations Work?
The integration between Drift and Salesforce is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
- Connection Establishment: The first step is establishing a secure connection between Drift and Salesforce. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
- Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
- Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
- Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
- Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
- Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
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Is the Integration Between Drift and Salesforce secure?
While assessing the security of integrating Drift with Salesforce, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the Drift-Salesforce integration:
- Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
- Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
- Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
- Data Storage Security: This ensures that the databases or storage systems used by Drift and Salesforce integration have adequate security measures.
- User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
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