Integrating Deskpro with ShipStation by AI Agents and Assistants
Appy Pie Automate allows you to automate multiple workflows between Deskpro and ShipStation
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Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.
About ShipStation
ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.
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It's easy to connect Deskpro + ShipStation without coding knowledge. Start creating your own business flow.
- Triggers
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New OrganizationTriggers when a new organization is created.
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New Person
Triggers when a new person is created.
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New Ticket
Triggers when a new ticket is created.
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New Ticket Reply
Triggers when a ticket is answered.
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Item OrderedTriggers for each individual line item when a new order is created or imported.
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Item Shipped
Triggers for each individual line item when a new outbound shipping label is created for an order.
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New Order
Triggers when a new Order is created or imported in ShipStation
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Order Shipped
Triggers when a new outbound shipping label is created for an order.
- Actions
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Add Message to Ticket
Add a new note to an existing ticket.
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Create Organization
Create a new organization.
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Create Person
Creates a new person.
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Create Ticket
Creates a new ticket.
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Update Ticket
Update an existing ticket.
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Create Order
Create Order
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Mark an Order as Shipped
Marks an order as shipped without creating a label in ShipStation.
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Update Order
Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request
How Deskpro & ShipStation Integrations Work
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Step 1: Choose Deskpro as a trigger app and authenticate it on Appy Pie Automate.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick ShipStation as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Deskpro to ShipStation.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.